I purchased a Miele vacuum cleaner from Superior on Yonge St. Shortly after the warranty period ended, the electrical cord broke. It was taken in for service and fixed. However, the vacuum was never the same after that service. The motor had an odd smell when on and started to rattle. The unit was returned and it was "fixed" at no charge, but the vacuum died shortly after. I decided to open up the vacuum to look to see if I could repair it myself and discovered that the motor mechanism appeared very old and refurbished. While I would never be able to prove what occurred, I believe the repair shop switched out my good motor and put another used one back inside. Needless to say, I have never returned to that store and it was an unfortunate purchase that cost almost over $700 in total. Very disappointed. Thanks for reading.
- Approximate cost of services:
- $0.00