Sunrise Kitchens Ltd

Kitchen & Bathroom - Cabinets & Design
Surrey BC V3W
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HomeStars  >  Kitchen & Bathroom - Cabinets & Design in Surrey  >  Sunrise Kitchens Ltd  >  BAD QUALITY AND BAD CUSTOMER SERVICE
Pepe
Pepe
0 reviews Burnaby, BC
0/10

BAD QUALITY AND BAD CUSTOMER SERVICE

QUALITY: I wouldn't recommend this company, the quality of the cabinets is not good for the price. I renovated my whole place and buying the kitchen cabinets to Sunrise Kitchens was my big mistake, to the point that I'm thinking to refresh the cabinets soon.
Better quality at any other company.

CUSTOMER SERVICE: Same as quality, disappointed!!! After a year and a half, there was a flood in my place and I needed to replace one cabinet door and 2 base parts, the seller came to my place (Gurdeep) and said it'd be about $850!!! I told him it was a bit expensive but ok, do it. He said it'd be ready in 6 weeks, after 6 weeks, no answer, so I called him and he said that I said I wasn't agreed... and I told him that was not true!!! then he said they couldn't do it because they were pretty busy and he will send me one of his friend to do the repairs... still waiting for his call.

Approximate cost of services:
$9,000.00
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Company Response

We appreciate you taking time to provide us with your feedback, and we apologize that we were not able to meet your expectations. We take pride in providing quality products and experiences for our customers and your satisfaction is our main priority. If you would like to connect with us directly, please call our Customer Care Specialist at 604-597-0364.