We had granite countertops installed in Spring 2005. We had several problems with the installers, too many to mention. Long story short, the seams are splitting, I have gaps between the granite pieces. This is because they matched the seam of the granite with the seam of the plywood underneath which results in a large gap due to the lack of support under the countertop. We thought about replacing the granite but it wasn't that easy because an entire wall of cabinets sits on top of the granite which means they too would have to be removed. They also left a mess after installing the countertops. I paid them a visit in summer 2006 and discovered they had gone out of business! Anyone who knows of their whereabouts, please let me know. Or, if you too have been a victim of these fly by night scam artists please post it. Maybe together we can file a class action suit against them.
Sincerely Frustrated!
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?