We have bought lots of beds from here and this time not a good experience at all. Bought the bed in Nov 18, by Jan 2019 the one side is sagging. We also bought a bed frame and 1 week and half we fell threw it to the floor. We are not big people. Sent that back and got our money back. So we had to take pictures of everything which we did. So we then sent all what they wanted only to be told say no. I sent more pictures, called and they were going to send over someone to inspect it. Then we got a call after waiting for 2 weeks, yes now they are going to send us a new one. So a date was set, no one showed up, called again, oh that mattress isn't in stock. Another date and they didn't show up, I called again oh lets book another date. Now another date no one showed up, I had to call them to set another date. I told them if this date doesn't go threw I want my full refund. So I will never buy from them again.
- Company Response
Hello Liz, we are very sorry for this late response but we want to make sure your situation was looked after. If it is not please call me directly at 1-888-736-7647 ext: 33292 Vasilis