Sleep Country Canada

Purchased a Mattress from here and what a mistake!! Warning, buy a mattress anyplace else but here!
It was delivered when they said and the delivery was rather quick. When I went to take a look at the new mattress, which was placed by the delivery guys onto a brand new bed. They took off quickly (like a hit and run) and I went to examine the mattress. It was clear that it was defective with a massive slope at the head and foot. I called the store and they told me to call customer service (a term they dont understand). The first person told me she would expedite this issue and call me in 24 hours. Never happened. 5 days go by and I call back. Turns out no notes were ever made on my account. So dishonestly is already being exposed here. 2nd call gave me an argumentative guy who told me a similar thing, no refunds. Its been over a week and all they want to do is an exchange or store credit. I find this very shady and a sham that a business wont take back a mfg defective product. What are they running here?? Check out their reviews and Facebook page to see lots more of the same.