When they are trying to get your money, the salespeople are extremely friendly and try to get you to buy everything. However, when something goes wrong and you need your money back, (warranty, refund, etc.) they make it impossible. I tried to get a return and their "debit" machine was broken and they promised to mail me a courier check within 3 days. It's been over two weeks now and all they can say is, "Sorry, we can't do anything about it."
HORRIBLE CUSTOMER SERVICE!!! NO WONDER THEY ARE GOING OUT OF BUSINESS.
0/100000 would NEVER recommend to anybody. There are thousands of other reviews similar to mine. It's not a coincidence. I can't believe the way this company is being handled. Awful.
Save yourself a nightmare and go anywhere BUT Sleep Country.
- Approximate cost of services:
- $2,400.00