Mattresses review in
Abbotsford
In October 2015 we bought a Kings Down Mattress - too firm - Returned - $50 charge. Replaced with a Serta - Looked used - Returned. Got another Serta - this one looked even worse than the previous one. Couldn't find a satisfactory replacement, so we requested a full refund. 3-weeks later they agreed to a refund. With a $100 service charge. They picked up the mattress Dec 29, 2015. To date, Jan 13, 2016, we still haven't received the refund. Emailing Penny, Manager of Customer Service - no response. I totally agree with - "Please buy a mattress anywhere else!" Time to play hard ball.
- Approximate cost of services:
- $1,800.00
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