Old Toronto
I purchased a mattress and it paid $400. It was poor quality and so we called to return it. We could not return it for a full refund and so had to purchase a more expensive mattress. We were not told that there was a $65 charge for the exchange. I called the store (Yonge and Lawrence) and spoke to a super rude manager, who raised his voice and continued repeating himself despite me telling him I got the message.
My advise is to give another store your business.
- Approximate cost of services:
- $400.00
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