Shipton's Heating & Cooling Ltd

Heating & Air Conditioning
Hamilton ON L8H 4R8
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Heating & Air Conditioning
Shipton's Heating & Cooling Ltd
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91%

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Reviews by rating (past 12 months)

Reviews for Shipton's Heating & Cooling Ltd

Average customer rating:
8.9 10 (156 reviews)

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Tom C in Hamilton
Tom C in Hamilton
1 review Hamilton, ON
10/10

HVAC replacement

A great company. Andrew the sales rep was very knowledgeable and friendly. No sale pressure. I got 7 quotes and Andrew was the only one who followed up. Marty and Kevin the installers were unbelievable. It was obvious they’ve worked together as a team as they were efficient and got the job done quickly. Their workmen ship was awesome. No mess, when they left my furnace room was cleaner than when they arrived. The explained how the system worked and showed me the completed job. I highly recommend Shiptons and give them 5 stars

Approximate cost of services:
$8,700.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much for the 10-star review and feedback! Please don't hesitate to contact us in the future for all of your home comfort needs!

KimmyO
KimmyO
2 reviews Hamilton, ON
10/10

Peter W. Can fix anything

Peter has come to our house first to fix our boiler that another service person did not figure out and today he fixed our air conditioner that has seen a few service calls. He is brilliant!

Approximate cost of services:
$300.00
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Company Response

Thanks so much for the 10-Star review! We're so happy that you're happy! Please don't hesitate to contact us in the future for all your home comfort needs!

Dave K in Hamilton
Dave K in Hamilton
3 reviews Hamilton, ON
10/10

Coldest Day in 2019 and Problem Solved - GREAT JOB

Though it could have went smoother if they were not experiencing telephone problems, I really can't sat enough that they were able to come and complete the job (get the furnace working). The technician N.Lipsitt was knowledgeable, polite and quick. He diagnosed the problem very quickly after doing some primary diagnostics and got the furnace going. Thanks for the "great" job!

Approximate cost of services:
$110.00
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Company Response

Thanks so much for your review and feedback! It means so much to us!

Private User
Private User
Private User reviews Toronto, ON
0/10

Broken furnace

They came to look at a broken furnace and concluded the motherboard was broken. They charged me $100 to diagnose and wanted $800 for the repair. On a second opinion another tech figured out it was a failed fuse. They just charged me for a diagnostic and nothing for the fuse while Shiptons wanted to do a much larger repair COMPLETE SCHAM! would never use them again

Approximate cost of services:
$110.00
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Company Response

We're very sorry you had a poor experience dealing with our company. Sometimes we do make mistakes as we are human. We're very sorry for the misdiagnosis. Our technicians are continually trained so that these types of scenarios don't happen in the future. Thanks for sharing your feedback.

John in Hamilton
John in Hamilton
1 review Hamilton, ON
10/10

Maintenance

Have dealt with Shipton's for approximately 5 years now and have always found them to be a pleasure to deal with. They always give an arrival time for their technicians and have always arrived on time. All the technicians I have dealt with are very professional and know there tasks.
I have one of their maintenance agreements which I find quite reasonable and would recommend.

Approximate cost of services:
$18.99
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Company Response

Thanks so much for the glowing review and recommendation. If you need anything in the future please don't hesitate to contact us!

Mike in Hamilton
Mike in Hamilton
4 reviews Hamilton, ON
10/10

Furnace and AC install

Marty Cobey and Matt Russell were efficient and very knowledgable in their trade. The install was flawless and their instructions were clear on the proper use of both units. The arrival on time and the cleanup after was appreciated.

Approximate cost of services:
$9,500.00
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Company Response

Thanks for the great review! Please don't hesitate to contact us in the future for all of your home comfort needs!

Laura S.
Laura S.
2 reviews Hamilton, ON
10/10

Ductless Split installation and repair of some of our ductwork

Despite having some issues getting our phone calls returned initially in the summer, we persisted since our neighbors were very happy with their work. We are glad we persisted and happy with the results. Staff were helpful and informative, they left our place tidy and did a thorough job and went above and beyond to clean up the kind of messy and odd patch jobs that previous owners did in the basement.

Thank you Scott Shipton for the quote, and thank you also to staff Matt Russell and Marty Coby for your diligence. Much appreciated!

Approximate cost of services:
$6,500.00
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Company Response

Thanks so much for the feedback and positive review! We're so happy that you're happy! If you need anything in the future please don't hesitate to contact us!

Private User
Private User
Private User reviews Hamilton, ON
7/10

Duct work

I had to call a few times to get someone out to look at the job.
The quote was far in comparison to other companies I had called.
The two technicians Marty and Matt are real professionals. They work fast , clean, explaining everything they needed or had done and answering any questions. The work looked great at the end of the day.

Approximate cost of services:
$4.00
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Company Response

Thanks so much for sharing your experience! Please don't hesitate to contact us for all your future heating and cooling needs :)

L. Browne from Hamilton
L. Browne from Hamilton
3 reviews Hamilton, ON
10/10

Furnace & A/C Install

Marty C. and Matt have just left my home after a nearly two day install, and there's just not enough good things to say about my entire experience with Shipton's. From Katy who provided me with several options and comprehensive quotes to Matt and Marty who were courteous, friendly and professional at all times, I would recommend Shipton's all day long. Both techs were extremely respectful and considerate of the space they were working in and came up with great workarounds in order to avoid unsightly intrusions in the rest of my finished basement. Amazing work from these fine gentlemen! Consider me extremely impressed.

Approximate cost of services:
$9,500.00
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Company Response

Thanks so much for the great review! Please don't hesitate to contact us for all your heating and cooling needs :)

Shane in Hamilton
Shane in Hamilton
3 reviews Hamilton, ON
10/10

A/C Maintenance

I pay for a maintenance package that includes 1 visit per year for A/C maintenance and 1 visit per year for Furnace maintenance. This visit for the A/C maintenance was done by Nathan Lewis. He was professional and completed the maintenance quickly and efficiently.

Approximate cost of services:
$0.00
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Company Response

Thanks so much for your great review! We're so happy that you're happy!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shipton's Heating & Cooling Ltd

Shipton's Heating & Cooling is the oldest family owned and operated heating and air conditioning contractor in Canada. We are now celebrating our 95th year of providing total home comfort. We have built a reputation over the last 95 years on Highest quality, true value and fastest service. We offer Installation, Maintenance and repair on Furnaces, Air Conditioners, Boilers, Water Heaters, Fireplaces, Gas Line Installations, HRV'S, Humidifiers, Hepa air cleaners and provide Duct Cleaning and Indoor Air Testing for all residential and light commercial applications. 2 Year 100% Money Back - Satisfaction Guaranteed!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Boilers, Air Conditioners, Water Heaters, Firepalces, Gas Line Installation, HRV'S, Air Cleaners, UV Light purifiers, Humidifiers
SERVICES
Furnace and Air Conditioner Installation, Inspection, Maintenance and Repair. Boiler Installation, Maintenance and Repair. Water Heater Installation, Repair and Rentals. Fireplace Installation, Repair and Maintenance. Duct Cleaning. Home Comfort Protection Plans. Indoor Air Quality Testing.
BRANDS
Coleman, York, Bryant, Goodman, Weil-Mclain, Fujitsu, White Rodgers, Greentek, Reznor, Schwank, Aprilaire, Sanuvox
WEBSITE
https://www.shiptons.ca
YEAR ESTABLISHED
1924
NUMBER OF EMPLOYEES
30
LICENSES
Technical Standards and Safety Authority (TSSA). Certificate # R00224
MEMBERSHIPS
HRAI, CFIB, Hamilton and Stoney Creek Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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