Sescolite Lighting Centres Showroom

I purchased two pendant lights. I was told they were dimmable. They were not. To be fair, they were marked as final sale, but I relied on the salesperson's information. They did not work with my dimmer in that they never turned off. This was unacceptable to me, and I should have been told they don't turn off.

I called, and the person I spoke with said I had to use a specific dimmer and that would take care of it. However, they are non-refundable. I explained that I had not been given proper information. I then spoke with he manager. He told me ALL LED lights do not turn off. It appear that at least a few of their associates do not know what is going on, which is fine, but it should be the consumer's loss because of their misinformation or lack of information.

I knew I was buying a final sale item, but I expected to be provided with accurate and professional information from a store that only sells lights. They failed miserably in this and I am about 170 bucks. Not impressed.

We needed a reasonably priced lighting option for our living room and were having issues with transparency with the design company we hired. We went to the showroom just to have a look and got great service. We found a light - needed it to be delivered asap for the install in a few days. The sales person was able to give us a great price and sold us the display model with extra chain if we needed it. All in all, was a seamless, easy experience - nice to be able to cash and carry. I would recommend them.

I have been completely frustrated by my experience at Sescolite and would recommend you go elsewhere. I purchased a light fixture in mid-August and arranged for it to be delivered to my home. According to my receipt, there were three of these fixtures in stock and I fully expected it to arrive in 3-4 weeks. No one at Sescolite indicated otherwise. It is now the end of December and the light still has not arrived. I have called several times, and the salespeople either reassure me that it should arrive on a specified date or they say they will look into it and then do not call me back. Sescolite has my money, I have had a hole in my ceiling for more than six months and no idea when this will be resolved.

If you ever need to buy any lighting product I highly recommend Sescolite. They have a very comprehensive selection of chandeliers, sconces etc... But the best thing about them is their customer service and after care. They have been just wonderful to deal with and i would go there for any of my lighting needs in the future.

I purchased a variety of lighting fixtures from Sescolite including potlights, waterproof shower lights, track lighting systems as well as a chandelier type fixture. The order arrived on time, however, there were a number of problems with the order including ordered parts that did not fit the track lighting system that was ordered. They were also slow to respond.

We were lead here by an interior designer because she said the selection was about the best in Toronto. I agree. The service was good and we managed to get a fixture for every location on our list (8 different items). The only hitch was that one of the items was on back order and would take three weeks to come in. That was six weeks ago.

I would recommend Sescolite if you want high-end or difficult to find lighting. If you can get what you want at Rona or CanTire, do so - you'll probably save some money.

I purchased bedroom, dining room, living room and bathroom lighting at
this store & everything is totally wonderful EXCEPT for this ridiculous online
website. I remain convinced SESCOLITE can do better than this as now we're looking
for other lamps and have to resort to alternate sites & sites outside of Canada. If
somebody at Sescolite reads this - make an online catalogue like other company's
have and let us continue keeping out business with the company we love - Sescolite!
Thank you

I purchased some sconses for my bathroom in February. My contractor carried out the electrical work in a way that made the sconses unuseable.

I tried to return them (10 months later) to Sescolite. I explained the problem and they gave me my full money back (despite the price of those sconses dropping in the interim). I was thrilled with the great customer service. Thanks Sescolite! I'll deinitely buy from them for my upcoming kitchen reno!