I had searched for the perfect sofa to suit my home. I saw this lovely sofa lounge set at Sears that was within my budget. The quality and guarantee that Sears provided made my decision easy. When I purchased the sofa, the customer service that I received was exceptional. They were very curtious and answered all my questions (i.e. guarantees, make, quality, etc.) thoroughly. When my sofa was delivered to my tiny apartment the delivery men tried so hard to get my sofa into my tiny home. We had narrow walls and a crickety elevator that didn't work that day, but they did it! Beads of sweat were dripping off their forheads when they were finished from twisting and turning through the narrow hallways. I really appreciate the excellent service that I received before and after purchasing the item. It is difficult to find such great customer service and I am happy to see that it is still provided at such a large chain such as Sears.
- Approximate cost of services:
- $1,500.00