Bought a couch and chaise lounge from Sears on Vega in Mississauga over a year ago. We had some problems with the material on the furniture and Sears decided that it would be more cost effective to replace the furniture with new material that it would be to re-cover the existing furniture. Went to the store to pick out new material that would be put on our replacement furniture and was told that since he sales reps workin on commision I had to wait for the original rep to help us. Ended up going back twice before I got to choose new material. When the replacement furnitue was delivered the delivery company had to wait a few minutes and this resulted in them forcing the furniture through our door not only scraping it but damaging our trim as well. The driver swore at my son and after he was questionned about his attitude he actually spit on our front stairs. The story goes on but suffice to say we will never buy furniture from Sears and that we recommend potential buyers to run and not walk to your nearest Sears furniture competitor!
- Approximate cost of services:
- $3,000.00