I was looking for a washer/dryer set and a gas stove to replace the ones we have now. Michael was extremely patient, and answered every question to our satisfaction. We did not know this at the time, but we stayed for 3 hours, which was 2 hours beyond his normal shift. His rapport and customer service in trying to meet all our needs was exceptional. He is not pushy, and gave us honest answers. He also went out of his way to try and reduce the prices as best he could. Thank you, Mike!