Room Deco Fine Furniture

We couldn't be happier with our living room sofa! We found it on the Room - Deco website, and were given the opportunity to visit the manufacturers (amazing) showroom to choose our fabric. It was a terrific experience - thanks to our salesperson David! The sofa arrived exactly on time and looks fantastic.

I was a bit skeptical at first after reviewing the comments about furniture delivery issues. But these feelings soon disappeared the moment I walked into the showroom with the honest advice of staff. First, I was able to see a wide range of furniture selection that would fit one's budget. Second, Gino's helpful approach made us feel at ease at the onset with the product quality and delivery. I chose a classy light coloured carved wood dining table and a hutch with crystals. We got our product in great shape and ahead of the anticipated time frame. The delivery team was dedicated to make sure that everything was set up professionally and took care of assembly and cleanup. We love the dining table and hutch and would definitely recommend this store based on friendly customized service, reasonable price and product quality. Easily beat out other bigger furnitures stores that I had shopped based on these categories!

I would not recommend this store to anyone. The reviews you see here with a 10 rating were submitted by the store. I purchased a chest, but they delivered a different piece, and have refused to take it back. After numerous calls, for 3 months now, they have not followed up with me and will not do anything to rectify their mistake. I will not be buying any furniture at this store ever again. I regret having to write this review, but I gave them numerous opportunities to do the right thing.

This place is great as long as your furniture is not damaged otherwise the after sales service is garbage. Chair missing arms, poor packaging of chairs, hutch silicon edge piece coming out, armoire with inside shelf not straight and night table with broken bottom piece with huge screw sticking out of it. We would never buy anything from this store again. There are other places I can spend my money for better quality furniture and stand behind their furniture. Its been 3 months and no one has come to look at the issue or fix any of them.

Great selection..the showrooms are beautiful and I enjoyed just leisurely walking around and taking in ideas for my home. Staff are highly professional and very helpful and prices are quite reasonable. Good quality stuff as well!

Room Deco Furniture carries some of the nicest furniture I ever saw, and at the best prices. We purchased a bedroom suite and a living room suite and had it delivered and set up in our home. The furniture is great, and we highly recommend Room Deco Fine Furniture to anyone. :)

Bought a curio & had to chase them down for delivery status more than a month later. The store thought they had already delivered the curio!!?? Waited another month and a 1/2 still no curio, no phone call, no follow-up on delivery. Finally chased them down again & was told that delivery would be Dec 28th & that they would check to ensure that the curio had no defects. Delivery was much later than the timeframe we were told - wasted a whole day & evening just waiting. The curio was delivered with major defects, looked like the base had cracked & was then glued back together. We refused it & had it sent back. We waited almost 3 months, paid in full & are waiting to see if we can get a brand new replacement. Just awful experience.

i will never buy any thing from this store again, they had reasonable prices but the after sales service stinks. I purchased a very expensive Aico bar that was damaged when it was delivered, the delivery guys said that someone will come to repair it. i didn't like the sound of that when i bought a brand new piece of furniture and now it would need repairing !! I called the customer service and they said i would need to send them pictures and they they will send someone to repair it, i told her i did not want repairs to a brand new bar and i wanted it exchanged. She still insisted that a repair guy would still need to come and have a look at it. Its been 4 weeks and no calls yet !! they just lost a lot of business from me since i have a whole home to furnish.

After looking around a good number of stores for what we wanted, we finally arrived at Room-Deco and were delighted with our experience.Here, we found polite, helpful staff and great service in purchasing our loveseat, accent chairs and dining table set. The price and quality of these furnishings were reasonable and it's worth investigating if searching for a reliable store.

The sales associate was very helpful in assisting us in purchasng a new couch as well as accessories I awas very impressed. itThe sales associate was very helpful in assisting us in purchasng a new couch as well as accessories I awas very impressed