After paying someone to come and take down my old gazebo and put up the new one I had just purchased it was discovered that the wrong size netting had been packed. I trailed to the store the next day and did get a discount after I asked for it for the trouble this entailed...I had not planned on putting the enormous netting and curtain by myself. I was told I had to pay for the replacement roof I ordered immediately even though they did not have it in stock. I waited a month and still no call re roof. I called the store, told they would call me back which they never did so once again I traiiled out to the store. All they could tell me is they did not have it, it was somewhere in the world, overseas, they did not know where and had no way of tracking it!!! Two more weeks have passed, I am still waiting but they have MY MONEY. I am not impressed with the customer service at all.
- Approximate cost of services:
- $600.00