We went on Boxing Day to see if we could get a good sale on a sofa and loveseat. We have looked at all the other stores along United Boulevard and stopped at this one and saw something we were interested in. The sales associate Mike was very brash and kept trying to hurry the sale saying that the Boxing Day sale is only that they only and tomorrow all the prices would change. We tried to negotiate and he was standing firm. We then spoke about the insurance called guardsman and he gave us a quote. We tried to talk him into give us that included. He still won't budge. Then a few minutes later we are talking to him with his manager beside him and mike quoted the price again. His manager then chimed in that the price was actually less. Mike's response was not one of an apology but claiming it was his boss' fault for not informing him. We had enough and left. A few days later the sofa and chair was still our favorite so we went back to see how different the price was. The price was the same and so we looked for another sales person to avoid Mike. We found someone, Christine, who seemed lovely started talking to her and then Mike came along and told her it was his sale so told her he would handle it. We explained we didn't want to deal with him... Needless to say he was unimpressed, the manager did nothing and as a result they lost our sale.
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