For several years I have been an appreciative Reilly's customer when purchasing Medico locks and keys. Because they had always been credible and decent, I was delighted that they were able to supply the security system I required. My contact with Reilly's Ohad was so exceptional that I wrote a letter of thanks to Reilly's owner Mr Carmine Panaro. Yesterday Anthony came especially for an onsite inspection of my property in advance of the installation. Today the installation took place. After processing the card payment I was shocked and disappointed to find that the amount paid was more than double of what was anticipated. An omission of the actual price had occurred and neither of the two people present or Anthony made any attempt to blame me. The obvious solution for me was to downgrade the security system. It seemed clear that either the firm or myself would loose hundreds of dollars by this error. Price negotiations were thoughtful and considerate and a compromise was soon reached. The installed security system was kept at an exceptionally low price. While every person loves a bargain, I feel absolutely awful that Reilly lost substantially on my purchase. They are a firm of excellence in ability and have proved to have the highest level of integrity. Thank you Reilly, a firm that I recommend with honour!!!