While considering a refreshment of my basement, a friend mentioned her success with Kathy of Quin-teriors with her kitchen. From my first phone call, I knew that Kathy had the enthusiasm and professionalism to deal with this task. Our first appointment was a walk around the basement explaining what my family was hoping to do with an eye to keeping the costs within reason. Kathy showed up on time and with a sympathetic ear. There was no up-sell, no push to dig the basement down, no pressure - it was very refreshing. She put me in touch with her contractor who was terrific and came daily until the job was finished. She also set me up with her carpet installer who was also very professional.
As well, Kathy took me to a trade only flooring company, and worked with me and my husband to find the right carpeting, tile, and colour of grout. As an example of Kathy's commitment to the project, she would email me regularly to find out how things were going, and kept in touch with her trades on their progress. When it was time to tile the bathroom, I noticed that the accent tiles were incorrect. I emailed her and this problem was corrected immediately with the flooring people coming to my house with the correct tiles and picking up the wrong ones. Talk about service!
Kathy has a terrific eye for colours. After we had chosen the tiles and carpet, she whipped out her paint chips from her trusty "holster"; then she and my husband agreed on the paint required within a couple of minutes after she selected the palate from which we should be working.
We are very pleased with the new look of our basement. Quin-teriors is a place where I will refer my friends.
- Company Response
Thank you Nancy, for your wonderful review! It was a pleasure to work with you and your husband to renovate your basement and bathroom, and introduce you to my trades people. I know that you will enjoy the new space as we choose the appropriate finishes to suit your personalities and personal style. Best Regards, Kathy of Quin-teriors.