Adt Protectron - Out of Business

So, I called to renew two of my multiple business locations.
Transferred from Canada to USA to Canada, from tech to CS to Sales, left to dead air calls twice...

So.. I got fed up and cancelled instead..

They need to fix their IVR / Extensions on their agent desks and their agents need to improve their listening skills.....

I had to ask multiple times.. "is this canada? Is this business support"