Countertops review in
Jamestown
I was unable to communicate fully with installers and they drilled the holes for my faucets incorrectly. They also used too much sealant and left a discolored area on one section. Showroom assistance was fantastic but installation was very unsatisfactory. I am disappointed that my dissatisfaction was not taken seriously since the installer blamed me for the problem with the faucet holes and the follow up visit after my complaint just apologized but offered no remedy for the wrong holes. They did work on the discolored spot but I won't know if that worked for a few days.
- Approximate cost of services:
- $2,100.00
- What could this company do to improve their services?
- Improve English for better communication with customers.
- Any advice to offer fellow homeowners facing a similar project?
- Use a different company or ask for different installers who can communicate.
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