Priority Plumbing

Plumbing
Toronto ON M6P 3S7
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Priority Plumbing
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91%

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Reviews by rating (past 12 months)
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Reviews for Priority Plumbing

Average customer rating:
9.3 10 (780 reviews)

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Brandon Goode
Brandon Goode
1 review Toronto, ON
10/10

Kitchen cleanup

If we could give Matthew at Priority plumbing 10 stars we would! What a fantastic job he did dealing with the issue at hand. The gentleman on the phone was very friendly and helpful and within 1 hour Matthew arrived! He resolved the issue and went ABOVE AND BEYOND the call of duty even helping with some kitchen cleanup of the mess! This is the second time we've used Priority plumbing and both times they we're prompt, friendly and professional. We called the smell good people first and they didn't even answer the phone after on hold for 5 minutes! Beyond impressed with this company!

Approximate cost of services:
$350.00
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Company Response

We strive to be leaders in our industry, changing the standards for our clients and what they can expect when they have a service person in their home. There is nothing more gratifying than our clients recognizing how we stand apart and we really appreciate your business.

Thank you so much!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Private User
Private User
Private User reviews Toronto, ON
1/10

unsatisfactory customer service

Plumber Matthew overcharged, overestimated service time, didn't explain Service Partner Plan, planted promotional lawn sign without permission. Office promised refund. E-mailed detailed review. Still no response. Paid owner Austin a surprised visit. He explained the Service Partner Plan. Refund finally deposited on day 13.

Approximate cost of services:
$1,200.00
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Company Response

Dear Mai, Thank you for your feedback. As we had discussed in person, we are very sorry that you were charged the $49 service call after we told you that we would credit it to you over the phone. It was an honest mistake by Matthew who did a highly technical and difficult job at your residence that took an entire day. He was probably just tired. When you came to our office, there was no office. It was a construction site as we were renovating. We did explain to you over the phone that there would be a delay because of this and again in person. We processed the $49 refund at the earliest opportunity and it had nothing to do with your visit. We hope that you are happy with the high quality of work that we performed for you.

Thank you,
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Anna
Anna
4 reviews Toronto, ON
10/10

Plumbing installation and repairs.

Adam was friendly, courteous and very professional. He kept us informed each step of the way explaining things succinctly and clearly. He ensured we were satisfied with the work and upon completion left everything neat and clean. It was a pleasure doing business with Adam and the staff at Priority Plumbing.

Approximate cost of services:
$1,400.00
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Company Response

Thank you so much for taking the time to share your experience with our plumbing service! We hope that you will refer us to anyone you may know who is in need of plumbing services!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Michael Miller
Michael Miller
1 review Toronto, ON
10/10

Shower issues

I am a repeat customer and I plan on returning to Priority Plumbing Services again. About a month ago, my sink shut off valves broke in the evening and Greg was there in under an hour, a very quick emergency service. He saved my home from a major flood! This week, we have had some shower issues and David and Adam came to check it out. These guys are very professional and their customer service skills are excellent. They were honest about what was needed to fix my shower, they provided photos of the type of job, and a fair quote. They gave me common sense advice, I feel they were honest, and they were not trying to sell me anything I didn't need. Thanks guys!

Approximate cost of services:
$420.00
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Company Response

There is nothing more gratifying than knowing we have provided our clients with a service they can rely on. We appreciate you trusting Priority Plumbing and Drains with your homes plumbing needs. Please sign up for our newsletter to stay current with our industry offers.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Vanessa Steets
Vanessa Steets
1 review Toronto, ON
10/10

Leaking toilet

Great service. I called in the morning regarding a leaking toilet and had a crew at my house by early afternoon. Technicians David and Kyle were polite, courteous and professional. They were careful not to make a mess and explained in detail what they found and how they fixed the problem. They also gave me a warranty for their work. I was charged exactly what had been quoted to me in advance, nothing more. I would use them again in a heartbeat.

Approximate cost of services:
$700.00
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Company Response

We are so pleased to hear we were able to assist you with your plumbing issue in an efficient manner. We hope that you will refer us to anyone you may know who is in need of plumbing service. Thank you, we appreciate your business!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Marina from Toronto
Marina from Toronto
3 reviews Toronto, ON
10/10

Sewer blockage, excavation & replacing sewer pipe

Great service as usual! Matthew is another knowledgable professional from Priority Plumbing who I was lucky to work with.
Bit costly but worth every penny! I'd highly recommend this great team.

Thank you!

Approximate cost of services:
$3,700.00
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Company Response

Thank you! We appreciate your business! Please sign up for our newsletter to stay current with our industry offers.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Margaret Swancy
Margaret Swancy
1 review Toronto, ON
10/10

Leaking pipe under the house

My husband called Priority for a leaking pipe under the house. Adam and David came out to our home to replace some of the pipes. They were prompt, outstanding, courteous, knowledgeable and struck him as being completely trustworthy. The price was reasonable and he will be calling them again and recommending them to friends and neighbors.

Approximate cost of services:
$3,400.00
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Company Response

There is nothing more gratifying than knowing we have provided our clients with a service experience they can rely on. We appreciate your business and we will be sure to pass along the comments to your service technicians, Adam and David!
Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Matty L in Old Toronto
Matty L in Old Toronto
1 review Toronto, ON
10/10

Amazing Service

Amazing service, very friendly, and professional. Super helpful and was honest about the options that were needed. Would definitely recommend And if need be, re-use the service. Thanks again for everything.

Approximate cost of services:
$330.00
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Company Response

Thank you! We appreciate your business!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Nina
Nina
10 reviews Toronto, ON
10/10

Annual System Check

David was extremely thorough in checking everything. He gave me good recommendations for future repairs. He was very courteous and professional. I felt completely reassured that my plumbing issues are being looked after.

Approximate cost of services:
$0.00
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Company Response

We are so pleased to hear that you found our plumbing service courteous and professional. We hope you will refer us to anyone you may know who is in need of plumbing service!
Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Grace Glover in Vancouver
Grace Glover in Vancouver
1 review Vancouver, BC
10/10

Broken bathroom sink pipe

I had an emergency situation last night with a broken bathroom sink pipe. It was after hours, water was leaking fast from under the sink and the hot/cold water shutoff valves were not working. I called Priority Plumbing in a panic and the operator was calm and friendly. He dispatched a crew that arrived less than an hour and they stopped the leak, replaced the pipe and valves, installed a new faucet and cleaned up when they were done. They were not cheap, but they were fair and did not take advantage of my desperate situation. I'd use them again and recommend them to others.

Approximate cost of services:
$2,400.00
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Company Response

We are so pleased to hear that we were able to efficiently solve your issue and get your plumbing system back up and running. We appreciate your business and hope that you will refer us to anyone you may know who is in need of plumbing service.

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Priority Plumbing

Priority Plumbing is voted best Plumbing & Drain Service in Toronto for Quality, Service, Value and Professionalism. You know the price before we start. Non-Commissioned Plumbing, Heating & Drain Technicians. Fast, Friendly and Competent Plumbing, Heating & Drainage Service. 100% Satisfaction Guarantee. Specializing in residential Plumbing, Heating & Drain services. Clean Plumbing, Heating & Drain worksites, We wear floor saving shoe covers and use workmats to protect your home. Same day Plumbing, Heating & Drainage Services. Emergency Plumbing Heating & Drain Services. Convenient appointment times. Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets Repair. Toronto Plumbers who Perform Quality, Clean and Convenient Services.

CATEGORIES
Plumbing and Drain Services
SERVICES
Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets. Toronto Plumbers who Perform Quality, Clean and Convenient Services.
BRANDS
All Brands Available Upon request. We are fully stocked with the most reliable parts in our trucks.
SPECIALITIES
All Plumbing, Drain, Heating, Waterproofing Services done by professionals who care for your home and take pride in their work.
WEBSITE
http://www.priorityplumbing.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Master Plumbing License P17794Technical Safety and Standards License 00749274
MEMBERSHIPS
Nexstar Network of Elite Contractors
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P17794
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
49.99
BONDED
Yes
PROJECT RATE
You know the price before we start, every time.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Installation and Workmanship Warranty on every job.100% Customer Satisfaction Guaranteed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.