Primont Homes

Builders
Richmond Hill ON L4B 4W6
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Price & Advice from Toronto
Price & Advice from Toronto
1 review Toronto, ON
0/10

Price & Advice

Make sure you know what you're paying for, these aren’t the friendliest people to deal with and they definitely do not keep their word – all their worried about is getting their money. Supposedly I was invited to an exclusive VIP event where I was offered a "deal" price on the purchase. The catch is I couldn't put any caps on levies or address any other concerns I spoke about with my lawyer prior to showing up to my appointment. They even completely removed the page that gives the buyer the right to have a lawyer review the contract after having signed it (which I didn't even notice till they finally gave me my copy of the signed contract a week later!).
But anyways I thought to myself "I got a good price so if anything goes wrong (such as increases in anything) I have that wiggle room." So a month later, I go back to the sales office to drop off the next deposit and realize that no they didn't give me the exclusive price, my contract shows the same amount which is listed on their current price list a month later! So after trying to get in touch with Primont Homes and eventually having to bring the issue to the sales reps since I hadn't heard back from Primont, I'm told that they don't write up the contract and that the computer automatically generates the numbers based on a given date. So naturally, this is where I think the problem occurred, maybe someone forgot to go in and overwrite the computer. I finally get in touch with the VP at Primont to explain. After a long discussion she says all she can offer is to return my deposits and end the contract and she adds in that the lot I have is in high demand and others want it anyways. So it seems like no loss for Primont, but she quickly goes back on her word by sending an email saying that if I want to end the contract I would need to discuss with my lawyer. The contract states that changes to the contract can be made as long as both parties agree, so she could very well offer to return my deposits or make some sort of adjustment since there was an error in the purchase price.
All in all, you cannot trust anything they say. I may just be stuck in this, but for the rest of you researches looking to buy keep in mind the increases in price from the original to whatever they’re currently offering. Now that you know the price differences you may be able to get away with adding some extras into your contract or getting them to pay some of those closing costs. Or you may just not want to do business with these people at all as they're not the best to deal with.
In response to the "Company Review", the point I'm trying to get across is that Primont (and it's sales agents) aren't true to their word. First, the sales agents will tell you what you want to hear not necessarily what is true. In my case, the sales agents even contradicted each other - Mike said that the price list (with lower prices) that I had received was based on prices that were being offered months ago and that the prices have been going up since then, then when I spoke with Josie she said these prices were from a friends and family event on March 6th,2014 (2 days before my scheduled VIP event day). So someone must not be telling the truth here because the stories don't match. Later, when I dealt with head office, I was offered an option outside of the terms of the contract which I said I'd get back to you with an answer but at that point you no longer wanted to agree to that offer and retracted it. As long as both parties agree then amendments to the contract are possible. So you see, Primont has not kept their word and I'm not sure they're even truthful in what they say, it feels like I've been tricked with what they say compared to what goes into the contract.

Approximate cost of services:
$600,000.00
3 of 3 people found this review helpful.
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Company Response

Hi Jennifer I am disappointed to read your post after speaking with you at length regarding your purchase. You were never mistreated. Before entering Into a firm contract at grand opening you were given a full copy of our agreement to review with your lawyer before coming back to purchase your home. The price you paid was the price at the grand opening there was never any miscommunication about that. You were clearly advised by the sales staff that we do not cap levies on your site as construction is too far off (2 years away) and we would have no indication of what levies would be at that time. Both you and your boyfriend signed the offer over 2 months ago and you are coming back now to state that we charged you too much. The fact that noone called you back is untrue as you said you don't recall who you left a message with ? We do not negotiate extras into our agreements as you were advised especially at grand opening. The fact that prices were still the same a month later have no bearing in your purchase. It is up to the vendor to decide when to raise prices. I find your post to be very offensive as it is untrue. You should definitely speak with your lawyer as mentioned if you are trying to back out of the deal as you have entered into a firm agreement hence why there was no schedule to have your lawyer review. It was taken out because it did not apply which you would have noticed when you both signed the agreement. Feel free to call head office again to speak with me if you have any further questions.