Overall design was very good. Installation was late by a couple months but primarily due to uncooperative weather. And although we had some trouble with the interlock and the concrete parching under the coping stone after a couple of seasons, Prestige stood behind their work - came back and fixed absolutely everything. 100% satisfied.
- Approximate cost of services:
- $80,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
HI Jody. I was disappointed to read of your pool troubles and your inability to get any action on the matter. We have been undergoing some changes as some of our staff have been retiring. I recall visiting your house a few seasons ago to service some equipment and being able to resolve the matter. I would be glad to do the same for the laminar jets. I will be reaching out to the contractor that installed the stone and look forward to the opportunity to put things right. I have left my cell phone number at your house . Thank you, Mark