Blower on furnace had stopped working.
I called on July 7th to try to get some help for my furnace/air conditioner. The heat during that time was unbearable. I first spoke to Bob, who had me try out a few things on the furnace to see if I could get it working. It didn't work. He sent Pritesh out in the afternoon to try to locate the problem. He did find that the blower was not working. Pritesh managed to start the motor manually so that we could get some cooling. He came by the next day with David and installed the new motor. We are extremely thankful to have had this problem identified and fixed so quickly. Many thanks to Bob who called in the evening because he knew I was upset that they couldn't order the part that day - order department was closed - to let me know that it would all be taken care of the next day.
- Approximate cost of services:
- $1,000.00
- Company Response
Hi Kathy,
Thank you so much for your kind review. When the heat is unbearable and our staff is overloaded with work, your encouragement really gives us the strength to work very hard to take care of all our customers even better. I am lucky to work with a team of very special, caring and dedicated people and even luckier to have such kind customers like yourself. Have a wonderful summer.
Sincerely, Joe Simon