We found Premi-Air on Homestars and invited them to quote us on a replacement furnace and a new AC system for our 100-year old house as part of our major renovation.
They were professional and easy to deal with from start to finish.
We were very pleased about how much care and effort Jack Simon, our account rep, put into his quote. He spent an hour looking over our house, measuring windows and counting ducts, to figure out what furnace and AC system would best suit our needs. The price was also reasonable and just under what Belyea Brothers quoted us.
In addition to a new AC and furnace, we also had Premi-Air move some ducts and install additional air returns in our home to help with air flow. They were a bit backlogged so the work took a few weeks to get scheduled, but it was done well.
What Jack and his team did well was follow up with us and stay in contact throughout the process. After our AC compressor was installed outside (in an alley, hoisted up on support brackets so we could walk under it), we asked if they could shift the support posts so that we could better walk under it. They were very accommodating and came out multiple times to measure and do the work to make sure we were happy.
Overall, our new system is great and we would recommend Premi-Air to others, especially those with older quirky homes.
- Approximate cost of services:
- $15,000.00
- Company Response
Hi Laura,
Thank you so much for this kind review. We feel fortunate to have had the opportunity to work with such a fine person like yourself. Your project did come with its unique challenges but we really enjoy working with our customers to achieve 100% satisfaction. Every one of our team members are part of this effort to deliver the ultimate customer satisfaction experience. We are alway so touched when people like yourself take the time out of their busy schedules to leave us a nice review. Thank you so much. Wishing you all the very best in your beautiful new home!
Jack Simon
Joe Simon