Air conditioner supply and install/ gas leak repair
I contacted Joe after reading the Homestars reviews. From the beginning, Joe, the proprietor of Premi-Air has been responsive, courteous and professional. Instead of giving a quote over the phone, he came over to our house and evaluated its individual cooling needs before giving us a quote. On the day of the installation, his team was courteous, and their workmanship was very neat. Then Joe returned once again to inspect the AC installation. We really appreciated the attention to detail.
On the second ocassion, we found a gas leak by our fireplace. After Enbridge confirmed the leak and shut the gas supply to our house, I had to scramble to get the leak repairs ... on a Sunday. I emailed Joe and immediately received a response. He said I should contact his emergency line. Bob, who manages the emergency line, arranged for a technician to come over to our house ASAP. We were very grateful for the fast service.
- Approximate cost of services:
- $5,000.00
- Company Response
Wow,
Thank you Y for that wonderful review. It was such a pleasure dealing with you and your special family. I am so glad that we were able to help you in your time of need. We take our work very seriously so we make sure to do a very thorough assessment of any home before we recommend any work and we follow up with an inspection to make sure the work was done 100% properly just as we would want in our own home.
Thank you so much for sharing your experience! I really appreciate your kind comments.
Best Regards,
Joe Simon