Pool Craft

Swimming Pools, Spas & Hot Tubs
Richmond Hill ON L4C 9W6
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Reviews for Pool Craft

Average customer rating:
9.8 10 (165 reviews)

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Pool, landscape and pavillion

I knew right a way after speaking with Jason that I was in good hands. I trusted Poolcraft with taking on a project of this magnitude and they delivered on every level. Very professional yet very easy to work with. The craftsmanship was above my expectations.

I'm very proud of the final product. My family and I look forward to enjoying the beauty of our newly transformed backyard.

Thanks,
John Da Costa

Approximate cost of services:
$160,000.00
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Company Response

Hi John! I hope you are well! First of all, it was great working with you on this project and getting to know you on a personal level. And secondly, your yard looks fantastic! Looking forward to some photos in the coming weeks. Thanks again and be well.

Mary in Toronto
Mary in Toronto
0 reviews King City, ON
10/10

New Pool and Backyard Landscaping

Amazing quality of work and speed. Everything was done ahead of time and well beyond our expectations. Backyard is fully transformed. The Poolcraft team are best in class -would highly recommend

Approximate cost of services:
$75.00
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Company Response

Thanks Mary!! It was a pleasure to work with you! I know you will enjoy your backyard for many years to come. All the best!!!

Leanne in Richmond Hill
Leanne in Richmond Hill
1 review Richmond Hill, ON
10/10

Pool and Waterfall Installation

We had a wonderful experience with Pool Craft, from the beginning of the design to the installation of the pool. Everyone is very friendly and knowledgeable staff. I have already recommended pool craft to a friend, they will be installing their pool this summer.

They far exceeded our expectations!

Approximate cost of services:
$100,000.00
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Company Response

Hi Leanne, Thanks for the kind words and we enjoyed working with you! From the Team at PC "ENJOY"!

Tony in Toronto
Tony in Toronto
1 review Toronto, ON
10/10

Pool, Cabana

Rick from Poolcraft was great. He showed up on time and aswered all our questions. The install team was in and out in no time. The project went smooth and on budhet. We have recommended Poolcraft to others already.

Approximate cost of services:
$150,000.00
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Company Response

Hi Tony, we want to thank you for the kind words! Hope you enjoy for years to come!

pennyf
pennyf
2 reviews Richmond Hill, ON
10/10

Backyard Renovation

The contractors that originally did the landscaping work around our pool 15 years ago did a poor job and the stone was lifting to the point that it became a tripping hazard. Also, our 17 year old deck was starting to rot in places, so we decided it was time to renovate. Pool Craft looks after our pool openings and closings, and is there for us in the event of any emergency, and their sister company, Stone Craft, does their landscaping work. The owner, Jason, took stock of our ideas and came up with some suggestions that sounded good, so we had them do a design. When listening to him describe their construction techniques, we felt confident that they could do work that would last for many years to come. We basically had everything in the back yard removed except the pool, a cabana and one tree, with the work starting in late fall a year ago. Jason has two foremen who are incredibly talented and tremendously patient. Chris looked after the new composite deck we had installed, and Curtis was in charge of the stonework. We were so impressed with Chris’s work ethic and he had many ideas and suggestions that enhanced the look of the deck. The fact that Curtis spent so much time in prep work eased our minds as to how the stonework would turn out. And Jason was constantly available to ensure that all was running smoothly. They were so flexible and open to any changes that we thought would work better than originally planned. The stone suggested by Jason turned out to be spectacular, and the landscape lighting is gorgeous. We now have a backyard oasis that is a beautiful extension of our home. We ‘d recommend Pool Craft + Stone Craft to anyone considering new landscaping work, or a renovation, pool or no pool.

Approximate cost of services:
$225,000.00
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Company Response

Hi Penny and Oliver. It was such a pleasure working with you guys. The BANAS Algonquin Brown patio was a great choice. Everything turned out better than I expected. Thanks again for everything!!

leefailes1
leefailes1
2 reviews Toronto, ON
10/10

Pool and landscaping

From start to finish, Poolcraft was extremely efficient and professional. They could write a manual in small project management. Very impressed.
My project included a pool and granite patio and deck. All work was top notch.

Approximate cost of services:
$130,000.00
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Company Response

Thank you very much for the kind words! It was a pleasure working with you throughout the project and we hope you and your family enjoy your summers!

Pat in Toronto
Pat in Toronto
1 review Richmond Hill, ON
10/10

Pool repair

This was the first time we've used Poolcraft and we only found them by referral...what a difference from the local pool stores!!
They were professional - they walked us through the process each time and successfully repaired our pool...finally!
It turns out we had been sold a sand filter for an above-ground pool...
We had a pool company close our hot tub for the winter one time when my husband was ill and the lines froze!!! We bought a new hot tub, but should have just had that one repaired. We were in a vulnerable position at the time. Wonderful service!!!

Approximate cost of services:
$2,100.00
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Company Response

Thank you very much for your kind words. We are always very happy to welcome new clients and I we look forward to dealing with you in future.

Steve H in Sharon
Steve H in Sharon
1 review Sharon, ON
10/10

Inground Pool & Landscaping

We had a great experience with Pool Craft. From our first contact with Rick we immediately felt like we were being listened to. Throughout the design and planning stage they were always available to answer our questions, provide helpful suggestions, and put us at ease with the project.
The project was done in a timely manner and Chris was great with showing us how to take care of our pool through the pool school.

This was our first pool installation and everyone was very patient with us which we appreciated. Would highly recommend Pool Craft.

Approximate cost of services:
$80,000.00
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Company Response

Hi guys, thank you very much for your kind words! You were great to work with and hope you and your family enjoy for years to come!

Dave in Newmarket
Dave in Newmarket
1 review Newmarket, ON
10/10

Backyard Pool

If you are thinking about a pool, please do yourself a favor and use Pool Craft. From start to finish, this company provided A1++ customer service.

Rick is one of the most customer focused people I have ever had the pleasure of working with.

We are so happy with the pool, the patio and the entire process. We HIGHLY recommend Pool Craft!!!

Approximate cost of services:
$0.00
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Company Response

Hi Dave & Audrey, thank you very much for the kind words! The team at Pool Craft had a great time completing your project and we hope you and your family enjoy for years to come!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Pool

PoolCraft was excellent to work with.

Would highly recommend PoolCraft to anyone thinking of putting in a pool in their backyard.

Very professional, and trustworthy.

Thanks PoolCraft for making our dream a reality!

Approximate cost of services:
$50.00
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Company Response

Thank you very much for taking the time to share your experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pool Craft

Pool Craft specializes in all aspects of backyard planning from initial design to construction. We put a priority on building long-term relationships that extend far beyond the project itself. Whether you’re looking to have a new pool installed, an existing pool renovated or you want to build the backyard of your dreams with landscaping and carpentry, Pool Craft and our subsidiaries; Stone Craft and Timber Craft, are here to help every step of the way.

The Pool Craft service division offers: pool openings and closings, weekly maintenance, water testing, pool leak detection, equipment repair and replacement, safety cover installation, liner replacement, salt systems and automation.

Pool Builder, custom pools, swimming pools, in-ground pools, pool service, leak detection, pool cleanings, pool maintenance, vinyl pools.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
inground swimming pools, pools, custom pools, landscaping, outdoor lighting, Landscape Design, Patios, Cabanas
SERVICES
Weekly service, Bi-Weekly service, liner replacements, leak detections, maintaince and repairs, water tests, store front, renovations, equipment upgrades, pool toys, pool decks
BRANDS
Pentair, Lawrason's, RayPak, Zodiac, Hayward, Mursatt, Natural Chemistry
SPECIALITIES
Vinyl swimming pools, spas, custom pools, custom cabanas
WEBSITE
https://poolcraft.ca/
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
25
MEMBERSHIPS
Pool & Hot Tub Council of Canada & Landscape Ontario & CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.