Pool Craft

I cannot say enough about how happy we are with Pool Craft. We reached out to a number of Pool companies and had numerous meetings. After completing that process, and meeting with Jason from Pool Craft numerous times, it was clear to us that Pool Craft was the way to go and I am so glad we made that decision. Jason is quite a guy. No question was left unanswered and he really made us feel very comfortable when reviewing everything with us. Julie worked on the design phase with us she was fabulous! Everything seemed to come together ao quickly. Having Kevin project manage everything kept things on track with regular check-ins and always being there at every step of the way. Kevin is very personable and was a pleasure to deal with. The pool dig went very quickly and before we knew it, the landscaping had begun. The Osbourne brothers Daryl and Mike are also incredible. Their work is beyond what we ever could have imagined. They are hardworking, meticulous, and a pleasure to have around! The Mason guys that did the stone coping were also great. They got things done so quickly and their work was very impressive. The pool construction manager Chris is also fabulous. He looked after coordinating gas, electrical, inspection, water, pool school etc... Chris is always just a call or text away, he is very knowledgable and quick to reply to our many questions along the way. The entire project was completed in less then 4 weeks! We have heard many "nightmare" stories from people that used other companies and I can honestly say that I am so very grateful to have chosen Pool Craft. They are professional, commited, honest, reliable and truly experts in what they do. Thank you Pool Craft!!!!

Pool Craft has been our swimming pool company of choice for the past 10 years and we've been very happy with them. After having a not-so-great experience with the installer we chose (not Pool Craft), we began working with Pool Craft for opening and closing and the occasional service issue. I can't say enough good things about the crews that do the maintenance and service calls - they are professional, efficient and hard workers, and friendly. Booking is easy and they always show up as promised. Geoff is very knowledgeable when we have a question or problem with our pool. Recommend Pool Craft highly.

We hired this company as the person running it put our pool in 13 years ago and we thought that we could trust him.We were wrong.We found that we were adding water every day and figured out that we had a leak.We called Jason at Poolcraft and were told that they did leak detection.I was quoted $400.00 for this service and their price was comparable so we went with them.This started in September last year.About a week later they sent 2 guys out with sober leak detection. They couldn't find any leaks in the liner but said they found water going out at the return jets and we needed jet gaskets. I went and picked some up and replaced them.Still we had a leak.Then the same guys came about 2 weeks later and did a pressure test.Still couldn't find any leaks. Then they thought that maybe it was the main drain.They once again had to come back 2 weeks later and bring a wet suit .During this whole time they wanted me to keep the heater on so they could dive down to the main drain.By this point it was mid to late October.Not only did I have to keep it heated but I also had to add water every day.They came back 2 more times and they didn't have the proper equipment so he was using river rocks in his "dry suit" from my Bradenton weigh himself down.He supposedly plugged the main drain in mid November and I could finely close my pool.In the spring of this year I had my liner replaced and the company that did the replacement found that the main drain was not plugged after all as the guy had used a rubber stopper plug not the screw in type so it wasn't even in the main drain hole.This company may know how to install a pool but they sure have no idea how to detect a leak.Of course if this is the way they work in charging us $850.00 for services not rendered if your thinking of getting a pool installed by them I might think twice!!

Poolcraft helped us in creating our vacation spot in our own backyard. Jason and the gang at Poolcraft are always available and accessible, truly an amazing company to work with, their customer service is truly top notch. After the pool was in, Marco from MSD Contracting did an amazing job with our patio and landscaping. All in all the process and experience was outstanding!!!! We are ecstatic with the results, THANK YOU POOLCRAFT, THANK YOU MSD CONTRACTING

We approached Pool Craft to build an in-ground pool late last year and we agreed to move forward with the project. The approach was the right one: design, build and service it. Rick managed the entire project from the beginning and provided help and guidance every step of the way. He was the go-to person to check the status and make adjustments as we required and needed.

Design: we started with a couple of design ideas that were customized to our needs. Julie was very open and provided an accurate final design that was what we were looking for: a great pool and surrounding landscaping.

Dig: The dig took only two days. It was a very fast process and they were clean and careful. Our backyard had huge trees so we had lots and lots of roots plus two extremely big stumps left in the ground. They managed to remove them and clean up so the site was left in perfect order for the pool crew to start building on.

Pool build: Jim and his crew were able to build the entire pool in three days. They did an amazing job. Very friendly, very clean and extremely knowledgeable. I asked many questions and they always had the right answers! They explained the process, they built it exactly and it was all ready for the next step... landscaping!

Landscaping: It was done very well, even if the weather didn't cooperate with them. We had to change on the fly some items (additional work requested and needed) and they were able to accommodate these changes without any problems. Kyle's team (Chad, Alex, Brian) were very professional and very knowledgeable. All the tasks were carefully carried out and the site was always clean and neat. Fences, interlocking, drainage, right sloping, great coping and laying out were just a couple of tasks they were able to deliver in order to create a perfect outdoor living space for us!

We selected a shed company based on Rick's recommendation and we are extremely happy with the choice! It was fully built in 1 day and looks amazing!

Pool equipment installation, gas and electrical connections were done very carefully. Pool Craft's team did an amazing job and were able to accommodate our space needs. We trusted Pool Craft to install the equipment on one side of the pool house so we can use the remaining for storage of pool toys and other stuff.

Next was Scott's liner installation and the fill-up with water. In a couple of hours the pool was ready to be used with Bobby's help and later that day we were able to swim and enjoy it for the first time!

Then the pool school. Chris took the time to teach us how to use the equipment, how to maintain the pool, how to benefit from its features, how to adjust what we need, and much more!

Pool Craft delivered 100% what they promised. No additional costs, no hassle, no delays. They really did an amazing job and my back yard is now an oasis that we enjoy every day. All of their staff are extremely knowledgeable and a pleasure to deal with. Many, many thanks to Rick, Chris, Jim, Bobby - they all did their part so we can have this dream completed. Fully recommended! Look no further... you found the right people to build a pool! It will be my pleasure to answer any questions and provide references for them!

Thank you, Pool Craft! You did an amazing job! Now we have our own oasis in the backyard!

Pool Craft constructed our pool almost five years ago and have provided on going service to us since. From our initial meeting with Jason Mitchell, the owner, to now, our experience with Poolcraft has been very positive. All of their staff are extremely knowledgeable and a pleasure to deal with. Ongoing service includes opening and closing the pool, equipment maintenance, water testing weekly and providing all required chemicals

Very professional and Excellent service at every step of the process!
Poolcraft made amazing suggestions and did everything when they committed to doing on time.
Poolcraft made our family very happy and would highly recommend to anyone getting a pool

Poolcraft installed an inground pool. Everyone at Poolcraft was very professional and patient during our decision making process. Their after service care is also excellent and they are never in a hurry to leave. Once we decided to go with them, they were very accommodating and in the end exceeded our expectations. Great job Poolcraft team.

JR and Jacqueline did a great job opening my pool, I would highly recommend this company to anyone in need of pool services. I did not have any problems with scheduling, and when they did arrive they were swift and efficient. I could not have asked for a better opening, thank you Pool Craft!