Polanski Moving Systems

Moving & Storage
Toronto ON M8Z 5A5
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Moving & Storage
Polanski Moving Systems
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Reviews for Polanski Moving Systems

Average customer rating:
9.9 10 (78 reviews)

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Thomas
Thomas
2 reviews Vaughan, ON
10/10

Absolute Stress Free Move - Thank you!

Simply put, Tom Polanski and his team are outstanding. From quoting the initial price to bringing in the last item, they were hard-working, polite, and honest.

My wife was really stressed about our move. It was just our second in 20 years. Tom, Chris and all the guys not only worked an amazingly long day, (8am to 6pm) but did so with a smile and without damaging a thing. Also, Tom's quote did not change by a penny. He'll tell you upfront that his company is not a "discount" moving outfit. But in this case, you certainly get what you pay for.

If you want a stress free move - call Polanski - period. We were referred by my sister-in-law. Now I'm doing you the same favour.
A huge thanks to the Polanski Moving team!

Thomas D.

Approximate cost of services:
$2,400.00
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Company Response

Thank You so much for taking the time to write a review about your move with Polanski Moving! We love when clients share their experience and so glad to hear the crew made the day go smoothly! We hope you enjoy your new home.

BURGER Financial Services Inc in Toronto
BURGER Financial Services Inc in Toronto
1 review Toronto, ON
10/10

office move

When my colleague raved about his movers I felt I had no choice but to get a quote from them! Chris Polanski arrived one snowy Saturday afternoon, as arranged, & was so flexible & accommodating in so doing that I just knew he and his moving crew would be excellent--and they were! All 6 of them were waiting in the truck before I arrived at the office for the move. In no time at all they had moved all the boxes & furniture in to their truck and dismantled the large desks with attached overhead compartments. When we all arrived at the new office in Mississauga the crew unloaded the truck, placed the boxes & furniture where we asked, while the principals reassembled the desks, wired up the lights & basically made the desks more secure than they had been for the previous 17 years! Furthermore, they pointed out where we should put felt pads to protect the glass doors from the furniture, added extension cords where the filing cabinets were blocking the wall outlets & generally made suggestions & took initiative over things that I certainly hadn't considered. The crew made short work of our move & it was completed in record time! I really don't want to consider moving again, but have already recommended this well-organized team to friends. Thanks for doing such a terrific job and for a reasonable price, much-appreciated!

Approximate cost of services:
$1,400.00
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Company Response

Thank You for taking the time to share your experience! We truly appreciate your recommendations! Wishing you all the best!

Karen in Toronto
Karen in Toronto
2 reviews Toronto, ON
10/10

Excellent Movers!

My husband and I recently moved from Toronto to Prince Edward County, and we're so glad we chose Polanski Moving to help us! While not the cheapest or most expensive quote we received, it was Tom Polanski's professionalism and knowledge that sold us the moment he arrived for an initial walk through of our home. That professionalism extended throughout moving day. Two trucks arrived at 8 a.m. with Tom plus 4-man crew. They were incredible and organized in the way they moved everything starting on the third floor and working down to basement. And they were cheerful despite countless trips up and down so many stairs! Moving included a stop at a Toronto storage unit to load more stuff, and unload stuff at a Prince Edward County storage unit. By the time we arrived at our new home around 7:30 p.m. (it's a 2.5 hour drive from Toronto), the guys were already unloading, setting up beds, tables etc.! Job complete and they were heading back to the city around 9:30 p.m.! A long, tiring day for them but an incredible job done. THANK YOU GUYS!!

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank You for the glowing review! We hope you enjoy your move and want to thank you for choosing Polanski Moving.

Lynne in Concord
Lynne in Concord
5 reviews Markham, ON
10/10

Moving Parent into Retirement Home and Furniture prior to Kitchen Reno

I have used Polanski Moving Systems several times in the last 12 months in order to move my eldery mother into a retirement home, in addition to using the company to move furniture in our home prior to and after a kitchen renovation. Tom and his team are very professional, organized, courteous, helpful and punctual. Polanski's prices are very reasonable, too. Tom provides a detailed estimate prior to the move and is always accessible. I would not hesitate to recommend Polanski Moving Systems to anyone. They provide a valuable service to anyone who requires a mover.

Approximate cost of services:
$1,500.00
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Company Response

Thank You so much for the great review! We are so happy that you continue to choose Polanski Moving for your moves. Please give us a call or email the next time you could use our assistance...we would love to help you again! Wishing you all the best!

Jane
Jane
2 reviews Toronto, ON
10/10

Moving

The movers were polite, friendly, and efficient. They were very careful with all my furniture - everything was wrapped in blankets so that nothing was damaged - and clothing was carefully packed in wardrobe boxes. They remembered which rooms the items were taken from and put them into the appropriate rooms upon arrival, with minimal direction. I could not believe how quickly everything was loaded and unloaded, so that the move was completed much sooner than I expected. I would highly recommend Polanski to my friends.

Approximate cost of services:
$1,600.00
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Company Response

Thank You so much for your great review! It was a pleasure moving you, and we're so glad that everything went smoothly and stress-free. Wishing you all the best in your new home!

Heather in Toronto
Heather in Toronto
1 review Toronto, ON
10/10

Movers & storage

Moved from a large condo to a smaller one; a couple of drop offs for furniture disposal; the bulk went into storage for 4 months - Polanski Bros were on time, gave me notice when they were on their way - very professional, kind and considerate. I recommend them highly for their efficiency and how carefully they took care of my belongings. I recommend them highly.

Approximate cost of services:
$4,000.00
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Company Response

Thank You so much for your excellent review! It was great working with you throughout the entire process. Everything went very smoothly, and it is always so much more simple when one moving company is able to take care of everything from start to finish. Thanks again and wishing you all the best in your new home.

Private User
Private User
Private User reviews Toronto, ON
2/10

Prices just hit the roof!

After years of loyalty and referred business, Polanski arbitrarily changed their fee structure increasing our rate by 65%!!! (we just moved 10 months ago). We paid 1100$ plus tax in February 2016 and just got a quote for the exact same pile of furniture for 1700$ plus hst! Same move from house to apartment back to house!!!! I suppose it isn't criminal but it is certainly bad business. My guess is the next generation of the family has taken over and plans to run the business into the ground. I hope he enjoys the fancy Porsche he drove over in to give us our in home quote while it lasts! You won't keep loyal customers happy by increasing fees 65% within the same 12 month period! Shop around people. This company has just become greedy.

Approximate cost of services:
$17,001,100.00
2 of 2 people found this review helpful.
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Company Response

Dear Robert,

I'd like to first apologize to you, as you seem to be quite offended by the pricing which we offered to you. Given that you have chosen to post this on a public forum after sending me an aggressive and offensive personal email (which I chose not to reply to), I would like to take this opportunity to clarify the claims which you are making.

Your assumption is incorrect - Our generation has been running this company for the past 12 years, which is long before your first move with us. We are hard working, honest and above-all, loyal to our clients.

Secondly, it is only fair to break down the pricing with which you have found such an issue. Your previous move totalled $1145.00 plus HST, which ended up being heavily discounted. There was a second drop off (a fridge up a flight of stairs to a second floor), poor-access (we incurred $300.00 of parking tickets), as well as gas and man-hours to complete the job. In fact, your previous move should have totalled somewhere around $1645.00 plus HST. Your current quote reflects the amount of work and hours necessary to complete the job. It is not an arbitrary increase, it is a fair quotation.

Given that you do not run a moving company, I find it difficult to understand how you feel that you can make assumptions about our pricing, and resolve this issue down to "greed". It is highly unprofessional and incorrect.

I wish you best of luck with your upcoming move.

Blueskies
Blueskies
3 reviews Toronto, ON
10/10

AAA+++ Moving Company

I had a referral from someone I trusted. This turned out to be a great moving experience. I've moved with Campbell and a couple of others. There is no comparison between this company and the others. It was insanely hot and the guys faced three sets of stairs. They moved at a rapid pace despite the unbearable heat, and they were extremely professional the entire time. Statues and artwork had to be moved. I was a little concerned. I had nothing to worry about. The day was long for the guys and they were still helping with boxes at 6pm. They had started at 8:30am. I finally had to insist they leave. They wanted to make sure everything was perfect and I was very happy before leaving. They went way up and beyond. I will never use another moving company. I tipped them well. They earned every single penny. I hope others do the same.

Approximate cost of services:
$1,400.00
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Company Response

Thank You for taking the time to write this review following your experience. Moving can definitely be a stressful time and we're so glad to hear the crew made the day a smooth one for you. We hope you enjoy your new home and thanks for choosing Polanski Moving!

Kelly from Toronto
Kelly from Toronto
6 reviews Toronto, ON
10/10

Business move

Polanski Moving moved my business. They were prepared and professional. They arrived on time and worked very hard. It was a difficult load out and load in, but they handled it very well. I would highly recommend this company for commercial moving.
Thanks Tom!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the kind words! We hope you are enjoying your new office.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Polanski Moving Systems

RESIDENTIAL, COMMERCIAL/OFFICE, INTERNATIONAL

CATEGORIES
Moving & Storage and Self Storage
WEBSITE
https://www.polanskimoving.com
YEAR ESTABLISHED
1985
PAYMENT METHOD
Credit Card, Cheque, E-Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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