Asked to move venting out of basement for headroom. They made recommendations which we paid for but they used flex tubing to connect the major vent stack to the main trunk. When I asked for a quote to pay to change it to rigid venting, they stopped replying. Nine (9) months with hot and cold zone in the house with three (3) kids and still no word. I had to have another contractor come in to clean up their mess that they created.
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