Penfolds Roofing & Solar

Formerly Penfolds Roofing Inc
Roofing
Coquitlam BC V3K 6X3
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Roofing
Penfolds Roofing & Solar
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Reviews for Penfolds Roofing & Solar

Average customer rating:
9.6 10 (502 reviews)

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jpthompson
jpthompson
1 review West Vancouver, BC
10/10

Roof Replacement and Solar

We have used Penfolds in the past for our roofing and skylight needs. Based on our experience and that of our neighbours, we selected Penfolds for our current project.

Our project coordinator was attentive and prompt in responding to our requests. The explanations were clear and detailed. Items that were important to us were accommodated as part of the package.

The crew was exceptional. They worked efficiently as a team and were always happy and friendly. Attention to detail was evident as they corrected an improperly vented fan, collected debris with tarps and tidied up at the end of each day.

We are very pleased with the whole process of replacing our roof from start to finish. Our new roof has enhanced the appearance of our home. We look forward to the solar installation.

Approximate cost of services:
$66,000.00
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Company Response

Amazing! Thank you JP for you on-going business and for trusting us with your projects. We really appreciate you taking time to leave a review, and for your business.

Private User
Private User
Private User reviews Burnaby, BC
10/10

New roof

Great to deal with on time and good work, good staff very knowledgeable, would recommend if re roofing

Approximate cost of services:
$28,000.00
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Company Response

Thanks very much for sharing your experience! We're glad to know everything went so well!

Wayne in Surrey
Wayne in Surrey
1 review Surrey, BC
10/10

Replace roof and skylight

One of the most professional companies I have worked with. Adam came out the day we reported the leak and went with me in the attic to identify the problem. He came back a few days later with suggestions and options to replace the roof. Once agreed to the Brian, the site supervisor came to check on the job and give us a timeline. The email detailed what was going to happen and when.

Dates and times of delivery were as advertised. Then the crew of 4 arrived except it was a double crew of 11. They immediately went to work laying tarps all around the house, over the bushes, with pylons and notice boards to remind one of the work going on above.

While taking up the old shingles they found some rotten plywood. They pointed it out to us and then replaced the wood. No questions asked, they had the tools and the product so they just fixed the problem.

When the material arrived, rather than wait for the unloading, underlay was thrown up to the roof so the crew could keep working. The product was unloaded all over the roof rather than in just one place, to not overload the structure. Working all day, through every type of weather, they kept working until 7 PM.

The next day, in the rain they finished the roof. To install the sky lights 2 fellows held a tarp over the 2 fellows install the sky lights. Meanwhile, others were checking the ground for debris and filling up the waste bin.

Even the waste bin driver, after lifting the bin took out his shovel and broom and swept the drive way to pick up anything left over.

All in all, this was one of the most professional jobs Ive seen.
Penfolds should be the only company to go to for a new roof. With various roofing systems and guarantees there is a roof for everyone.
Penfolds well done!

Joanne and Wayne

Approximate cost of services:
$29,000.00
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Company Response

Wow, thank you for taking the time to outline all of these details about your project, Wayne. Our teams and processes aim to deliver this level of experience to our customers every day and we are very grateful to hear your review of how everything went so well. Adam and Brian, along with our expert installers, are a few of the many people across our team that delivers exceptional service as we aim to provide your family with everlasting protection from the changing environment. Thank you for such an detailed description of your project and we wish you many years of knowing you are protected with your new roof.

Private User
Private User
Private User reviews Port Moody, BC
10/10

Roofing Project

Professional and excellent crews that does the job in good quality and fast! They may not be the lowest cost company out there, but sure provide the best value for your home!

Approximate cost of services:
$50,000.00
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Company Response

You hit the nail on the head - Value! After over 85 years in business, that's what we continue to do best. And we will be here for another 85 years to stand by our work as we will continue providing the best service and highest quality installations possible! Thank you; We really appreciate your review.

Jerry
Jerry
1 review Burnaby, BC
10/10

New roof at 3489 Lakedale Avenue, Burnaby

There was nothing wrong with the previous Penfolds roof that was installed 23 years ago, but my Home Insurance company got antsy about the age of the roof and added a policy rider limiting coverage in case of a roof leak, so I opted to install a new Penfolds roof.

Approximate cost of services:
$23,100.00
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Company Response

Yes, we've been seeing more stories arise of insurance companies becoming more particular with the roofing portion of their coverage, so you are not alone. We are pleased to hear how well your previous roof was holding up and am sure your new CedarTwin roof will last just as well. Thanks very much for your continued business. We appreciate you taking the time to provide a glowing review.

Private User
Private User
Private User reviews Vancouver, BC
10/10

New Roof

Penfolds did a fabulous job on our new roof. It was quite a steep project and required a lot of flashing and special angles. Particularly noteworthy is their attention to detail including roof edge flashing, ridge caps and small angle flashing to direct the rain water into the gutters.
Very important to us was the way they left the work site so clean each day. There were no nails, shakes or roofing material to pick up like other roofers. Also they protected all of our plants and lawn.
To sum it up in a word just a "professional" job

Approximate cost of services:
$50,000.00
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Company Response

Thank you for such a detailed review highlighting the quality of our workmanship! We take pride in our work and we're glad to see it shows. Thanks again and we really appreciate your business.

Private User
Private User
Private User reviews North Vancouver, BC
10/10

New asphalt shingles roof and skylight

Jose and Cynthia at Penfold were great to deal with throughout the whole process and were always friendly, helpful and responsive. The installation crew were outstanding - friendly and hard working. The whole job was completed in less than a week and the site was left clean and tidy.

Approximate cost of services:
$29,000.00
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Company Response

We love it! Thanks for sharing your feedback and for commending more of our many great team members. From our respectful and talented crews, to the expert technical advisors and our impeccable project coordinators, we excel in having teams who manage your project seamlessly - and we're glad it shows!

Yan Gertsoyg
Yan Gertsoyg
1 review Vancouver, BC
10/10

Roofs done on time and on budget

Our Strata hired Penfolds to do two roofs in our development. Penfolds arrived with a large crew and finished both roofs in about 10 days. The work was very professionally done. Everyone in our Strata was very impressed with Penfolds!

Approximate cost of services:
$78,000.00
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Company Response

We really appreciated working with you, Yan. Knowing the disruption to families in a Strata complex can be an inconvenience, we do our best to allocate the necessary teams to get the job done efficiently, and done right! Thank you for your business and your review!

Private User
Private User
Private User reviews Richmond, BC
10/10

new roof installed

Penfolds finally fixed a leaking problem I have had for quite sometime.
The crew was exceptionally respectful and knowledgeable. With this company, you really get what you pay for: superior quality of service
and workmanship.

Approximate cost of services:
$17,200.00
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Company Response

We are really proud of the team at all points of our business to help take care of customers with roofing issues, like the leak you experienced. We're happy to hear about your experience and appreciate your review!

mcevay in Toronto
mcevay in Toronto
0 reviews West Vancouver, BC
10/10

Roof Replacement

Incredibly pleased with the professionalism and level of service provided by the team at Penfold's in the replacement of my roof. From start to finish JP was great to deal with and ensured we were well looked after. JR and his crew were next level awesome in getting the job done super fast and efficient with minimal disruption to my family. Highly recommend for any roofing needs!

Approximate cost of services:
$37,000.00
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Company Response

Thanks for taking the time to share your experience with so many people across our team. Jason is an expert advisor and goes above and beyond for customers whenever he can. We agree, JR and his crew are amazing what they do, not only with their extensive roofing experience, but their understanding to make sure the site is kept clean and safe for families.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penfolds Roofing & Solar

Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!

CATEGORIES
Roofing
PRODUCTS
Rubber Roofing Shakes & Slate, Cedar Shakes, Laminated Shingles, Metal Roofing and seamless flat roofing
SERVICES
Solar PV Full Installation, Roof Replacement, Gutter Installation, Chimney repairs & refurbishment, ventilation upgrades, skylights, and a whole lot more
WEBSITE
https://www.penfoldsroofing.com/?utm_source=HomeStars&utm_medium=Listing
YEAR ESTABLISHED
1937
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Financing, Visa Master Card, Cheque
LICENSES
All business licenses current and up to date
MEMBERSHIPS
Shake & Shingle Association, GVHBA, LandlordBC
LIABILITY INSURANCE
Yes
DIPLOMAS
Registered & Current with WCB
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide a written detailed scope of work with no hidden extra charges
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The most Extensive Warranties available in the Industry
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