Pavilion

Furniture
Toronto ON M6J3K6
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HomeStars  >  Furniture in Toronto  >  Pavilion  >  Poor Service, Horrible Experience
Philip in Toronto
Philip in Toronto
1 review TORONTO, ON
0/10

Poor Service, Horrible Experience

I placed a deposit on an amazing sectional with an estimated delivery of 6-8 weeks. No one from Pavilion contacted me to provide an update after eight weeks had passed. I was forced to call three times with mostly vague apologetic responses. They finally were able to promise of delivery time of 7 weeks late or 15 weeks total. I was so disappointed by the poor service I demanded my deposit back with my sectional finally due the following week. They were only able to offer $100 off the original purchase price of $2,600 if I went through with the purchase and wouldn't even comp the shipping cost. Suffice to say, I will never step foot in Pavilion again.

Approximate cost of services:
$2,600.00
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