Oshawa Appliance Parts Ltd

This place seems to be major disorganized. I ordered an icemaker and was promised it in a week and after a week was told it was on back order. I got a different person on the phone from when I ordered it and wanted to confirm it had been ordered so she says just a minute and I hear shuffling of papers like someone flipping through a book... she can't find the order and says was it a man that took the order and I said yes... then more flipping of pages.. then got put on hold for 10 minutes and finally comes back saying yes the order was in but it has to come from the U.S. I have since phoned several times and the last time was put on hold and I finally hung up after 15 minutes.. My next call will cancel the order..I am amazed that a business exists in this day and age and does not have orders on a computer that are easy to find. I would not recommend this place to anyone