We contacted Olympic Kitchens based on Mike Holmes' recommendation. We went into the engagement with very high expectations (and a measure of uneasiness), and Ilias & co managed to surpass them. From design sessions to detailed specs to execution to (a very minor) issue resolution, it was a co-operative and congenial exercise. We went into the process with some vague ideas, and with their help managed to create an incredible result.
We are going to use them again in other rooms for cabinetry, and recommend them highly as they provided detailed specs, timelines, etc and always delivered on what they promised.
The minor issue was with one of the 2 crown moulding pieces, whereupon Ilias simply stated "What do you need / want to do to resolve?" I stated the preferred resolution whereupon he (1) stated matter-of-factly 'OK' without arguement or contesting (2) proactively arranged for the materials, (3) proactively called my wife to arrange for completion in 2 days and (4) never took me up on my offer to split costs. He wanted to just 'Make It Right'.
The mark of a good contractor: work around your clients, make them feel important, and deliver on what you promise after detailing in advance in writing.
- Approximate cost of services:
- $9,000.00