New Home - Builder's Supplier of Kitchens
We recently took possession of our new home. The kitchen and bathroom cabinetry was subcontracted to Oakdale Kitchens.
We put in a lot of upgrades to the kitchen since these are difficult to do later. We visited Oakdale's showroom so we could see some different options - the showroom is very small. They told us that they mostly work for builders. Not a lot to see. We asked for a few features our last kitchen had (Barzotti) and they said they could not even do that - no knowledge or expertise. We were asking for pull out spice cabinets. Not exactly groundbreaking stuff. How about slow close cabinet doors? Sorry.
The work that has been done is definitely builder quality - that's not a compliment. We paid extra for slow close drawers - most are so sticky that they require force to open and close. The particleboard shelves they installed are full of nicks. The cabinet doors are solid maple, but the cabinetry box is so cheap - the dark laminate barely matches the door faces.
The screws holding on the hardware on the pantry doors are not counter set so they are nicking the cabinet box every time you close the door. Oakdale's solution - they ripped off small bits of plastic bumper - why cut it so it's looks neat - and covered the nicks. Great.
If you buy a new house and the kitchen is by Oakdale, you're stuck. If you are renovating, steer clear of this mediocre company. There are many other quality cabinet makers out there - not this bargain factory that just pumps out the kitchens for builders.
- Approximate cost of services:
- $60,000.00
- What could this company do to improve their services?
- Focus on quality, not quantity.
- Any advice to offer fellow homeowners facing a similar project?
- Avoid Oakdale unless you have no choice.