NewRidge Refinishing Group Inc.

I chose NewRidge because of Homestar reviews which I read on this website which they referred me to. I hired them to refinish my living room dining room which job was completed while I was away. On my return, on an initial superficial inspection ( I am disabled and unable to kneel down and do a close up inspection), the job appeared fine. However, soon after, when I had another flooring top Hamilton/Burlington flooring company came to estimate a totally different flooring job in other rooms the estimator pointed out problems with the new finishing job done by NewRidge and asked why it had been left in that conition. He indicated that the refinishing job was not of an acceptable standard because of a pebbled effect left on the floor especially around the perimeter of the room which he indicated was due to a failure by NewRidge to properly clean/vaccuum sawdust particles before applying the new finish, creating a pebble effect which was only visible on close inspection but which also could be felt by touching the flooring. I had not looked at the floor up close and my eyesight is not great. I immediately contacted NewRidge by mail with full details of the problem and requesting them to help solve this problem. NewRidge never bothered to acknowledge my corresponsdence or attempt to contact me in the past 2 months. When they initially completed the job, which I paid for in cash, they were quick to request and follow-up on their request for a positive Homestars review, which I assume is their major advertising vehicle. Based on this experience with NewRidge, I would say their workmanship is substandard (the expert's opinion not mine) and they do not stand behind their work. I am totally dissatisfied with this job and this company and would definitely not recommmend them to anyone in the future.