New Image Kitchens

Just moved into a new build. NIK was contracted as their kitchen builder. There were a few problems with design and installation. Anthony, the owner, personally came to inspect the problems and made certain that the problems were resolved. You don't see such service very often. Heartwarming to see it when it occurs

They say they are a custom kitchen company but what they deliver are cookie cutter cupboards and the finish quality is atrocious. Crown wasn't right size so they added a chunk of wind and every recessed panel is already gaping less than 2 months later

Install was ok, was ready on time, but the quality is garbage, not the material because I knew what I was paying for. The finish on all the doors,end panels and drawers all with spider cracks in the finish. I called them a week or so after install to tell them they dodged me for a bit, but finally they came took the doors and said they would fix them. After a month of no doors in my kitchen they finally reinstalled them. A few weeks later it happened again. This time, excuse after excuse until I got sick of complaining about it. My issue is They asked for half the money before producing the kitchen and the other half before delivery, which was fine for me your running a business, I did what was asked. I wanted them to just stand behind your product which the did not! I paid for a kitchen that would be finished properly 90% of the kitchen is the paint finish on top of doors because let’s face it the rest is melamine boxes. I do not recommend this company at all.

I recently purchased a home that required major work. The kitchen was a complete wreck and Anthony from New Image Kitchens drew up our dream kitchen. He was patient, knowledgeable and extremely accommodating. My fiancé and I are so appreciative that Anthony and New Image went above and beyond to ensure the final product was to our liking. If you are looking for excellent service and an unbelievable final product, use New Image, they will bring your ideas to life. Thank You again Anthony!

We purchased a resale home in Brooklin which is scheduled to close in Sept 2017. NIK had installed the original kitchen in this Zancor home and so we went to them in February for design, plans, price to re-design the kitchen. The designer was fantastic, very responsive and we have been in communication with him over the last few months. After several emails following our request to have the designer meet us at the property which we had requested six weeks prior the visit scheduled for May 15th to complete final onsite measurements, and no response I was advised to contact his boss. This is where it all fell apart. After several texts, and no response I finally reached him by phone only for him to say they are really busy and yes if you can find another supplier by all means. After several months of working with NIK we are extremely disappointed that this was how they treat a customer. Wow ..so hard to believe that this level poor customer service exists today. Think twice about investing your time in dealing with this company!! We will definetely not recommend this company in the future.

My wife and myself, had the opportunity to meet Anthony, as per our contractor recommendation, Anthony was extremely helpful, attended our first meeting prompt and professional, the performance of the work is outstanding, our kitchen looks fantastic, the installer is an artist, thanks Anthony for a such standing well done job, we will always have the pleasure of recommending you guys, once again thanks for fulfilling our dream.

My family and I met with Chris from New Image Kitchens to design and price a kitchen and a bar. He exceeded our expectations in every way. The workmanship was second to none and the price was affordable. The finish product was simply spectacular. We've received many complements and highly recommend them.
Thanks !!

Called NIK to get a price and design for our basement bar. The salesman was very prompt in setting up a time for him to come by our house to take measurements and discuss a design. Within a few days he called us back with a design for us to review. He invited us to their beautiful new showroom and we went through the design until we had it exactly the way we wanted it. The price was right so we went ahead with it. We were not disappointed! Everything was just the way we discussed. Thank-you Vince for the great work! We will recommend you to everyone.

My Husband and I are so pleased that we used New Image for our kitchen and bathroom renovations after they were recommended to us by a friend. The professionalism and customer service we recieved was amazing. Vince was so knowledgeable, he provided us insight and drew up different layouts that allowed us to see different ways in which our space could be utilized to the max. Everything was delivered and installed on time and very professionally. We love our kithcen and bathroom and we Will recommend New Image Kitchens to everyone undergoing a reno!

My wife and I have lived in the same house for over 6 years. Since the day we moved in, renovating the kitchen has been a goal. Some friends of ours from the area had their kitchen done by New Image a few years back and recommended them. We met with Anthony and discussed options and budgets. Anthony came to our home, reviewed possibilities with us and did a couple of layout options for us within our budget. We love our new kitchen and take every opportunity to show it off!