Mr. Rooter Plumbing of GTA

Plumbing
Toronto ON M9L 2A6
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Mr. Rooter Plumbing of GTA
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Reviews for Mr. Rooter Plumbing of GTA

Average customer rating:
9.4 10 (1881 reviews)

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Disappointed in Newmarket
Disappointed in Newmarket
1 review Newmarket, ON
0/10

Kitchen Sink Strainer Basket Replacement

I am unable to give the company any stars. I have had them in to replace a kitchen sink drain basket because the sink strainer was missing and I was unable to get a replacement strainer to fit. Just after the warranty period, the sink drain basket started to leak. I had to pay another approx $ 300.00 to replace the sink strainer basket again. Guess what, the same sink drain basket is now leaking again! Surprise....the warranty period has just expired! I would NOT recommend this company based on my experience.

Approximate cost of services:
$300.00
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Company Response

Hello Disappointed in Newmarket
We would greatly appreciate an opportunity to speak with you to discuss your review and be provided with the information needed to look up your file in our database.
Most of our plumbing repairs are given a 1 year warranty that we will honour with no questions asked. In our experience although rare, a leak or any type of warranty related issue usually happens relatively soon after the work was completed. We feel that by offering a full 1 year warranty we are providing a warranty for a time period that is long enough to cover any issues that may arise after the work was completed.
Your review stated that twice you have experienced a leak after the 1 year warranty had passed which is rare and very unfortunate.
We would like to help you in any way possible. If you are willing to contact us, we can review what work was done and look at when any warranty related issues may have occurred.
We hope to hear from you,

Private User
Private User
1 review Toronto, ON
10/10

Leaks

Had a leaking ceiling called a roofer who was going to begin repairing my roof even though it was only 3 years old and claimed it had nothing to do with the plumbing.
Called in Mr Rooter who diagnosed the problem rightly immediately.
Saved me time and money.
Bruce from Mr Rooter is now my guy for plumbing.

Technician/ Bruce T

Approximate cost of services:
$1,500.00
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Company Response

Hello Valued Customer and thank you for posting this review for Mr Rooter and our technician Bruce! We are always looking to the system and proposing solutions if something is not working and we are glad to have assisted you in this matter in a quick and efficient way! Thank you for choosing Mr Rooter and have a great day!

Dawn from Toronto
Dawn from Toronto
5 reviews Toronto, ON
10/10

sewer back up

After a sewer back up, Mr Rooter helped us immensely. Stephen came out to our home three times to diagnose the problem at no charge. Once we knew what we were dealing with Stephen quickly sent his excavation crew let by Vlad. They were quick, efficient and left our home clean and ready to renovate once their job was done. Everyone one we dealt with from Mr Rooter was professional and courteous, would highly recommend

Approximate cost of services:
$20,000.00
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Company Response

Hi Dawn and thank you for posting this review for Mr Rooter and our technician Stephen and our team! It is a pleasure to hear about this great service that you received. We are always making our best effort to understand and appreciate the customers' needs in every situation and with great patience. In the process, we do respect our customers and their property as well and it is this customer focus that allows us maximize our customer loyalty! Thank you for choosing Mr Rooter and have a great day!

Duane in Scarborough
Duane in Scarborough
1 review Toronto, ON
10/10

Marco Rocks and so does Mr. Rooter!

I called Mr. Rooter and Marco came within less than an hour. I Airbnb my unit so I needed to ensure that the toilet would be fixed before my next guest today. Marco fixed the issue in no time. He was friendly and professional. I highly recommend Marco and Mr. Rooter. This is my first time having to call a plumber and it was a great experience!!

Approximate cost of services:
$200.00
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Company Response

Hi Duane and thank you for posting this review for Mr Rooter and our technician Marco. We are so pleased to hear that with your first experience with a plumbing company, you received professional,friendly service in such a timely manner and that you would recommend us to others! Thank you for choosing Mr Rooter and have a great day!

robert in Toronto
robert in Toronto
4 reviews Toronto, ON
10/10

clogged drain in kitchen

got a call from Mr. Rooter prior to Rick arriving.
Rick provided a quick and clean drain clearing.
He also took the time to offer us advice on preventing further clogs, upgrades to our equipment and advice on Mr. Rooter offers that will save us money.
A real pleasure to have Rick in our home

Approximate cost of services:
$340.00
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Company Response

Hello Robert and thank you for posting this review for Mr Rooter and our technician Rick. We are pleased to hear that you received such great service and were kept well informed along the way! Thank you for choosing Mr Rooter and have a great day!

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing in kitchen sink

We are a youth centre and our kitchen sink had been clogged. The plumber came in and did an amazing job! Within a short period of time he was able to fix the issue. He was really friendly and the customer service was great. We would definitely recommend the services again!

Approximate cost of services:
$340.00
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Company Response

Hello and thank you for posting this review for Mr Rooter. We are glad to hear about the amazing service you received in a timely manner as well! We appreciate that you will recommend us to others and thank you for choosing Mr Rooter! Have a great day!

Jasmine in Toronto
Jasmine in Toronto
1 review Toronto, ON
10/10

Clogged Toilet

Marco came and did a great job fixing my clogged toilet! Ended up having to replace the toilet but he offered options along the way and gave me accurate quotes with all the information I needed. Very helpful and I would definitely recommend

Approximate cost of services:
$1,500.00
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Company Response

Hello Jasmine and thank you for posting this review for Mr Rooter and our technician Marco. We are very pleased to hear about the outstanding service that you received and were kept well informed along the way! We appreciate that you would recommend us to others! Thank you for choosing Mr Rooter and have a great day!

Alia from Toronto
Alia from Toronto
4 reviews Newmarket, ON
10/10

Unclogged Sink

I arranged for a plumber to come between 5 - 8
4:00 pm I got a call saying they could come earlier if that was possible and if not, they can come for 5. (Great communication)
Plumber, Rick Phillips, showed up on time, very friendly
Saw the problem we were having, heard me out, offered many suggestions and tips, told me how much it would be upfront, gave no pressure that the work needed to be done immediately, said I could think and call back. We ended up doing the work, he checked and showed me the unclogged sink 3 times. He cleaned everything up and was wonderful. He also gave further tips on how we could prevent this problem in the future. Great service and great experience. This is my second experience with Mr. Rooter with the exact same outcome and I will use them again.

Approximate cost of services:
$310.00
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Company Response

Hello Alia and thank you for posting this review for Mr Rooter and our technician Rick. It is such a pleasure to hear about the great service you experienced. We are always making our best effort to understand and appreciate our customers' needs in every situation and can appreciate how important it feels to be informed along the way. It is this customer focus that allows us to maximize our customer loyalty! We appreciate that you will continue to use our services in the future. Thank you for choosing Mr Rooter and have a great day!

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen faucet replaced

It was time to replace our kitchen faucet. I called Mr. Rooter, explained the issue and requested an experienced service person. They sent Bruce, who showed up exactly as they told me and did a wonderful job installing, explaining and cleaning after himself.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Hello and thank you for posting this review for Mr Rooter and our technician Bruce!We are pleased to hear that you received such great service, in a timely manner, and were kept well informed along the way!We do respect our customers and the property we are visiting by keeping things neat and tidy after work is completed! Thank you for choosing Mr Rooter and have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS
Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES
Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE
https://www.mrrooter.ca/toronto/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
55
RETURN POLICY
If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque,Cash
LICENSES
Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS
BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED
Yes
PROJECT RATE
We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE
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