Mr. Rooter Plumbing of GTA

Plumbing
Toronto ON M9L 2A6
Write a Review
Write a Review


HomeStars
Plumbing
Mr. Rooter Plumbing of GTA
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mr. Rooter Plumbing of GTA

Average customer rating:
9.4 10 (1881 reviews)

Sort by

Garth in Chaplin Estates
Garth in Chaplin Estates
3 reviews Toronto, ON
10/10

Replaced Blocked Sewage Drain

Sewer drain backed up. Bob on behalf of Mr. Rooter was great in terms of giving prompt, professional service and having the problem fixed in a timely and efficient manner. I would definitely recommend their services to others with similar problems.

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Doreen from North York
Doreen from North York
1 review Toronto, ON
10/10

plumbing problem

A few days ago, I had Val from Mr. Rooter fixing some of my plumbing in the house. I was very impressed with his work, so neat and clean and friendly, overall the service was amazing. I will definetely recommend Mr Rooter to all my friends. They even did a follow up call the next day. good job Valentin

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
clarke
clarke
2 reviews Toronto, ON
10/10

Bathroom Toilet

Mike was exceptional, punctual hard working and very experienced I was very happy with the work he provided for Mr Rooter.He was clean cleaned up any mess removed shoes suggested solutions to possible problems in the future. I would not hesitate to refer him. Staff on phone were very courtesy and helpful as well.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Jared in North Toronto
Jared in North Toronto
2 reviews ,
6/10

Main drain problem

The technician was punctual and professional, but charged approx $300 for an inspection (which indicated root penetration) and quoted me $6000 to do the work necessary to permanently fix problem. After calling around, I learned that there were a number of options for me to consider which were not suggested to me by Mr Rooter and the price they were quoting me was inflated. I was also told by more than one other plumber that I spoke with that for $300 they should have also cleared the exising root problem to prevent any water backup until I had decided on a permanent fix.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Arash at Yonge and Sheppard
Arash at Yonge and Sheppard
3 reviews Toronto, ON
10/10

Main drain back up causing water in basement

I had a drain back up problem causing water to flow out of my floor drains in the basement. Sean arrived on time and he was very professional and helpful. He explained the process to me and was very clear on what he could and couldn't do. I believe he went above and beyond to make me understand the problem and feel at ease with the solution. He also made recommendations for further improvement if I chose to take it to the next level. I very much appreciated his help and his knowledge. A+++

Approximate cost of services:
$275.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
Was this review helpful?
Sheilah from Leaside
Sheilah from Leaside
14 reviews Toronto, ON
9.8/10

Roots in main drain

Backup in main drain prompted a call to Mr Rooter. Response was very fast and problem was diagnosed appropriately. Service team - Igor and his partner - arrived ON TIME the next morning. They had to dig up the drain area and replace the old trap. When Franco arrived to use the camera to check the drain line further along, roots were apparent there as well. I was shown the problem and given alternatives. Igor and his partner worked overtime to complete the work. They left the place spotless!! I have not used Mr Rooter before but their performance was exceptional and I will continue to use them for any plumbing issues.Thank you guys!

0 of 1 people found this review helpful.
Was this review helpful?
Jim From Mississauga-7276
Jim From Mississauga-7276
1 review Toronto, ON
10/10

Toilet and sink Install

Mr. Rooter to the RESCUE!!!!
I recently had a horrible experiece with another company misrepresenting themselves on a service call, they over charged and worst of all did not complete the job, and would not return phone calls!
Incredibly, Mr. Rooter whom I had originally intended to peform our needed plumbing install, came to my home free of charge to resolve our situation! Thank you to Mr. Rooter and Derek, the president for an outstanding gesture!
Sincerly Jim

0 of 1 people found this review helpful.
Was this review helpful?
Summerhill-7275
Summerhill-7275
1 review Toronto, ON
9/10

Urgent bathroom fix

A short story. On a Sunday last November my shower 'o' ring failed. I called out Mr Rooter because the fitting was old and I didn't have the right tools. Their rep mistakenly took out the entire valve. So why have I given this company such a high rating?

Expressly because of two individuals, Derek and Fred who run the franchise for the GTA. They resolved the issue with no fuss and genuine empathy.

I have no doubt that I had a poor one off experience with the contractor initially. However, knowing that you have strong management to set things right is critical. Attached below is the original e-mail I sent to the President of the group expressing this:

Derek was understanding of the issue, fair and straightforward in his dealings without a hint of shirking his responsibilities. It is very easy for us to take credit when things go well, it is far harder to accept mistakes and rectify them.

I am a strategy consultant, often dealing with advising companies on poor customer service. If all your franchisees were as competent and empathetic at handling customers as Derek, The Dwyer Group would be twice the size it is today.

0 of 1 people found this review helpful.
Was this review helpful?
Marianne from North Toronto
Marianne from North Toronto
26 reviews Toronto, ON
10/10

Numerous Plumbing jobs

Love Mr. Rooter. I only use them for every plumbing issue in my house. I have my own guy who I ask for every time and he now knows the whole family. They are definately a bit more expensive if you are used to paying a single guy cash under the table but you can never get that guy when you need him and do you really trust his work? I just love these guys and tell everyone I know to use them.

0 of 1 people found this review helpful.
Was this review helpful?
Sarah from Cedarvale
Sarah from Cedarvale
2 reviews Toronto, ON
9.8/10

Replace leaking toilet and unclog drain

We called about a clogged toilet and were able to get someone in to fix it the next morning. A few days later, the toilet started leaking. Again, they were able to come to fix it the next morning. We had to remove and install a new toilet and even then, they were able to complete the job in the same day. Also, we were refunded the price of the 1st visit as they have a guarantee on all work. A fantastic company to deal with - I wish there were more like this.

0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS
Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES
Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE
https://www.mrrooter.ca/toronto/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
55
RETURN POLICY
If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque,Cash
LICENSES
Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS
BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED
Yes
PROJECT RATE
We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.