We called Mr. Rooter because of massive water damage in our basement due to a burst pipe. Rick was on scene within the hour. It was very early in the morning and the job was labor intensive. Rick worked hard till the end with enthusiasm and relentless positive energy. He took the time to explain the process and what he did to fix the issue. He even caught a few mistake that we had a separate company come in to fix. This was an extremely stressful situation but I feel like if we didn't have Rick we wouldn't have got through it so easily. Thanks Rick and Mr. Rooter
Highly recommend this company!
- Approximate cost of services:
- $0.00
- Company Response
Hello and thank you for posting this review for Mr Rooter and our technician Rick. It is a pleasure to hear about the wonderful experience you had with our service and this is the customer focus that we have that allows us to maximize our customer loyalty! We put forth our best effort to understand and appreciate the customers' needs in every situation and keep our customer's informed along the way! We appreciate that you would recommend us to others and we thank you for choosing Mr Rooter! Have a wonderful day!