Diagnosing toilet-related issue
I contacted Mr. Rooter last night because of an issue that had arisen over the last day or two. The water valve attached to the toilet in the main washroom was leaking and the toilet bowl would neither not fill nor flush unless one opened and shut the valve manually. Mr. Rooter provided me with the help I needed in the only window of opportunity I had to be at home today. The individual who diagnosed the problem and fixed it - Brian M. - was easy to speak to, quick to figure the problem out and did not tell me that I had a bigger issue than actually existed, which is every homeowner's worry and worst nightmare. I paid the minimal cost involved when one has to ask service providers for help. Thanks to Mr. Rooter and Brian, in particular, I got to work on time.
- Approximate cost of services:
- $118.00
- Company Response
Hello and thank you for posting this review for Mr Rooter and our technician Brian! We appreciate this feedback. We are pleased to hear that you received the "above the line" service that you deserve. We are happy to have assisted you in your time of need, with such professional and efficient service at minimal cost. Thank you for choosing Mr Rooter and have a great day!