Had a burst pipe in the backyard of my rental. This house is an original bungalow with a build up [now a two-story with two separate units]. The plumbing looks like spaghetti. Bruce was our technician, fixed the immediate issue, but there were several other factors at play. We couldn't see where the pipe was to isolate the problem. He came back two more days and not only fixed our plumbing issue outside, took the time to address another issues we had as well. Through his persistence, amazingly positive attitude and exceptional trouble-shooting skills we are more than satisfied customers! Thank you, Bruce and thank you Mr. Rooter for hiring such an exceptional tech!
- Approximate cost of services:
- $900.00
- Company Response
Hello and thank you for posting this review for Mr Rooter Plumbing and our technician Bruce. It is great to hear about this "above the line" service that you received and deserve!We are pleased that Bruce was so informative and helpful and situations can occur where more time and patience is required. We are constantly looking into the system for crrection and proposing all possible solutions if something is not working and we are proud to have assisted you through everything! Thank you for choosing Mr Rooter and have a great day!