Mr. Rooter Plumbing of GTA

Last week a pipe in our basement was leaking. We called Mr. Rooter and within an hour, a wonderful gentleman arrived named Waqas Ahamd. He informed us that the pipe needed replacement and that while he was working on it we should inform our alarm company that if the fire alarm goes off, not to respond over the next hour. He was on the ball! He fixed the pipe and recommended that we have a main shut off lever installed for the inside and outside plumbing. His concern was that the knobs on the taps were too difficult to close and had to be tightened with a wrench. We agreed that it would be prudent for him to install these for us. What I loved about Waqas is that he would explain everything in great detail. He was so lovely to deal with, professional and so knowledgable. He reminded me of the CNN Chief Medical Correspondent, Dr. Sanjay Gupta. I asked Waqas if he could look at my shower stall while he was here. He informed me that it had a leak. He had a Moen hand held shower head in his truck which he installed. The spout was also not working. He replaced this for me as well. He was very detailed with all his explanations. I would recommend Waqas to anyone in need. He accomplished all our our tasks and was an absolute pleasure.