We called Mr. Rooter to have our basement drain serviced as it backed up and flooded our laundry room, Mike Ranger the technician that came out to inspect and service the problem was excellent. I think that he is a very good representative for Mr. Rooter and he took the time to explain the problem to me in its entirety. Mike was very personable and friendly, we even had a good conversation while he was here completing the work. I just wanted to acknowledge him as an employee of Mr. Rooter and also to let the company know that he provided great customer service. This is our first home and our first major problem and although this was a costly one at least the people made the experience better for us.
- Approximate cost of services:
- $2,500.00
- Company Response
Thank you Jay. We're glad that Mike was able to make the experience better for you. We're glad you can see the value in the service Mr. Rooter Plumbing provides. Mike is a great representative for Mr. Rooter Plumbing and we tahnk you for saying so.