Mr. Rooter Plumbing of GTA

I don't like surprises.

One day, last fall, we found suds overflowing from the washing machine drain pipe where it goes through the basement floor. I guess we were lucky to get that early warning signal. After a quick flip through the Yellow Pages, we called a few places and after getting some pretty iffy answers on cost and time from other places we called Mr. Rooter.

Right off the bat the receptionist was able to confirm the approx time that a technician could come by in the evening, and the cost for the service call. No surprises. The technician arrived on time and diagnosed that our trap had to be dug out and removed. He also confirmed the cost and arranged for a crew to come by the next morning, which they did. By mid day our drains were running again. Once the work was done they were able to confirm the drain lines were in good shape, from the house to the street with a close34d circuit camera. And as a bonus they deducted the cost of the evening service call off our repair.

We were impressed by the service and have since had Mr. Rooter come back and do some plumbing work for us eg. replace the last runs of galvanized pipe, and install some taps and a water filter system. And I must say, we got the same reliable 'no surprise' service on those occasions too.