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Mr. Rooter Plumbing of GTA
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Reviews for Mr. Rooter Plumbing of GTA

Average customer rating:
9.4 10 (1830 reviews)

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Balkar in North York
Balkar in North York
1 review North York, ON
10/10

Drain Blockage

Robert Plantic is the most amazing home service provider I have ever had to deal with. He had to visit us 2 times and each time he left a great impression, not only on himself but on the company. The 1st time he came was just to give us an estimate. Even though the price seemed high, we decided to go ahead since Robert seemed like a very nice guy. The work he did temporarily fixed the problem, but a month later we learned that there was another bigger problem with the main drain. We were happy to have him come over again. This time he used a camera to show us what was in the drain and later snaked the drain.

Overall, he's super friendly, takes his time doing the job ensuring everything is working properly. In addition, he explains everything and only does the work if told to do so. Not like other plumbers who do this and that and charge you up.

Thanks for a great Job Robert.

Approximate cost of services:
$550.00
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Company Response

We're happy that our employee and our company have impressed you. Our process and procedures are for the benefit of the consumer. We offer value with our service and will take the time to ensure that we find a permanent solution to your problem. Thank you for taking a moment to post your review.

Eric G in Toronto
Eric G in Toronto
2 reviews ,
0/10

water service replacement

We had a leaking galvanized water service pipe in our basement and called in Mr Rooter based on good reviews on this site. The plumber from Mr Rooter inspected our water service and told us it was lead, and that to repair the leak he would have to replace the whole water service with copper. We went ahead, but as they were finishing up I went and looked around and noticed that the old service pipe they replaced was in fact copper, not lead! I was shocked and spoke to their general manager to try to resolve the situation. He was insisted on being paid almost full price anyway, and would not admit any mistakes. We went to a settlement conference where we felt pressured to pay as in order to take it to court we would have had to find and pay yet another plumber to give evidence on the lead vs copper issue on our behalf. So we ended up paying $1400 for work that should have cost just a few hundred dollars.

Approximate cost of services:
$1,400.00
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Company Response

Mr. G, it is people like you who try and give reputable companies a bad name. It is unfair that we have to defend ourselves even though at the settlement conference, it was shown that we were not at fault. You mentioned yourself that you had a leaking galvanized water service. No where on the invoice that you signed and authorized for us to do the work does it mention a lead service. It was a leaking galvanized service, which needed to be replaced in order to fixed permanently. We are not a fly-by-night outfit that offers bandages as a solution when in fact stitches are needed; we are Mr. Rooter Plumbing. You now have an upgraded ¾” copper water service, which you received at a great price; has increased the value of your home. Once a water service starts to leak and is disturbed during a repair attempt, it is just a short period of time before pinholes appear throughout the remainder of the line. Being in business for the last 20 years; this fact is based on experience; as we have seen this countless times before. There must be a reason why the City of Toronto is currently undertaking a 9 year water service replacement program throughout the city to upgrade these old services. Do not shoot the messenger; it is not our fault that nothing lasts forever and that your home had an old, galvanized water service. We are the professionals; a full service plumbing company with master plumbers and licensed plumbers on staff that know exactly what needs to be done. We believe in doing things RIGHT; the first time; as can be seen by the many write ups that we have on homestars.com.

Alison from Riverdale
Alison from Riverdale
1 review Toronto, ON
10/10

emergency call for drain pipe

Had a blocked drain in the basement for a few days. Called and got an estimate (I believe it was Frank). Very fast friendly and reliable service. Completed in a day. Would use this company if I had a problem again. But hopefully, I would not have to do this because they did an excellent job.

Approximate cost of services:
$1,900.00
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Company Response

Thank you Alison for taking the time to review our company. Glad that you found our service to be fast, friendly and reliable and we'd be happy to assist you in the event that you had plumbing or drain problems in the future.

Teresa -North York
Teresa -North York
1 review North York, ON
10/10

plugged kitchen sink

Robert was our service man, he was very good and through. He fixed our problem, and gave us helpful hints. It was a pleasure to have him in our home... All in All a very good job.

Thank you

Approximate cost of services:
$260.00
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Company Response

Hi Teresa, you're welcome. Thank you for taking the time to share with us. Please feel free to contact us in the future if you have any additional plumbing questions or concerns.

Peter in Willowdale
Peter in Willowdale
2 reviews Toronto, ON
10/10

Redo plumbing for new bath tub

I had another company (R & G Mechanical in Concord) come in to install a new bath tub into a brand new bathroom. I was told I would get a 60X30X20 bathtub, installed, leveled, polished nickel fittings and a guarantee on the workmanship. We agreed on a price, so far ok. I received a call from the owner Geanpaul that his team of master plumbers were coming over to do the job. When they showed up it was the wrong bathtub completely. I sent them back for the right tub. 1 week later again they come this time with the right tub, wrong faucet. I had to go out and now buy a faucet otherwise I would have had to wait who knows how long for them to come back. Keep in mind during this whole time my bathroom renovations are on hold as nothing can be done with the bathtub in place. They installed the bathtub (not level). When they left I saw that the valve was placed too far back into the wall and would not work properly when completed. I had them back to move it forward. They did, however still not forward enough. I then noticed a leak in one of the solder joints so I had them back again. They fixed the solder, almost burning down my house in the process. Later on that day I filled the tub completely to make sure all is well, when i opened the drain to let the water out it leaked all over the place. I again called R&G, now after hours, Randy called back and started blaming me for the problems. I said I wanted someone there to fix my problems. They continued to blame me. We agreed on someone arriving the next morning to fix all my issues....no one showed up. I decided enough was enough. I called Mr Rooter and they sent Chris Cochrane. Man oh man what a difference. An honest hard worker, you know like the old time workers, a guy who took real pride in his job and doing a great job. I am so glad he came. as it turned out everything other than the bringing of the bathtub was done incorrectly and it all had to be redone; joints were put together with millimeter overlaps (in no time my pipes would have burst), drain wasn't lined up forcing the washer to not sit right as well as being all melted, valves were put in for absolutely no reason (potential for future breakdown), hot and cold water reversed. I couldn't believe it. Chris fixed all my issues, cleaned up after himself, took care to do the job right and it shows. I would recommend him to my friends in a flash. I will not call anyone else in the future. Thank you Chris for doing such a great job.

Approximate cost of services:
$1,000.00
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Company Response

Hi Peter, thank you for choosing Mr. Rooter Plumbing. We're happy that Chris was able to not only resolve your problem but also made a loyal customer out of you. Its unfortunate that you started out with a bad experience, but that company did lead you to us. Mr. Rooter believes in being professional and accountable. We appreciate you sharing your experience with us.

Antony from Mississauga
Antony from Mississauga
1 review ,
10/10

Installation of toilet and new bathroom faucets

Robert Plantic did a great job. He was here for over 5 hours - till 10 pm - and got everything done on the same day - even though we only called in the afternoon. He spent a while on the toilet intallation, because the floor was uneven - and even though it took him far longer to install than he expected he completed everything for the fixed agreed price. I also appreciate his giving free hints about some small improvements I could carry out myself and doing some small extras not included in the original work. Great work.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Antony for your review of Robert and Mr. Rooter plumbing. We aim to please, and if that takes going the extra mile than so be it. We hope after this experience, you will think of Mr. Rooter for any of your future plumbing or drain needs.

Trona in Don Mills
Trona in Don Mills
2 reviews North York, ON
10/10

Flooded basement due to broken floor drain

We had the unfortunate experience of returning home to a flooded basement. We contacted Mr. Rooter Plumbing who immediately dispatched Bob Trollope to investigate. He was incredibly helpful in quickly identifying the problem and advising us what immediate actions we needed to make (ie. securing a emergency clean-up/restoration crew and excavation crew to repair the damage). Bob was always available to answer any questions we had including completing necessary paperwork for City Drain Grant program. I would not hesitate to fully recommend their plumbing services. My experience was fantastic!

Approximate cost of services:
$5,000.00
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Company Response

Thank you Trona. The fact that you described your experience as "fantastic" speaks volumes!!!
We're happy that Bob and Mr. Rooter could come to your rescue and assist you with your flooded basement. As Bob demonstrated, we are always available if you need answers to your questions.

Victoria from York,Toronto
Victoria from York,Toronto
1 review Toronto, ON
10/10

Plumbing work

Robert Plantic did exellent job.He is very professional, I am very thankful for what he"s done.He didn't mind to stay overtime to do the work ,he is really thinking to keep clients happy .Thank you Robert for your great job .

Approximate cost of services:
$1,500.00
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Company Response

Thank you Victoria for recognizing Robert's professionalism and dedication. He is a great example of Mr. Rooter employees.

Jan in Don Mills
Jan in Don Mills
1 review North York, ON
10/10

Toilet repair, bathroom drain unplug

Troy was very personable and professional and immediately put me at ease. He quickly fixed the issues and explained everything he was doing. He handled unexpected problems quickly and calmly and everything is working fantastic now!

Approximate cost of services:
$600.00
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Company Response

Jan, we're happy to hear your problem was resolved. Its good to know Troy was such a professional and knowledgeable representative of our company. Thank you for your review.

A in Deer Park
A in Deer Park
1 review Toronto, ON
10/10

Inspection of smell in basement

Frano, the young but knowledgeable plumber, along with his basement expert colleague, investigated a bad sewer-like smell in my basement and decided it was likely not plumbing related. They suggested we pour concrete to cover up an exposed area under the bathtub and see how this works. They could have had a good project and made $, but they selflessly have honest advice. Frano also fixed drains at my previous house.

Approximate cost of services:
$0.00
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Company Response

Thank you A for your review. We're glad we were able to not only strengthen our relationship with you as a customer but solve your problem AND save you money!!
We hope to be able to continue to assist you with your plumbing and drain needs in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS
Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES
Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE
https://www.mrrooter.ca/toronto/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
55
RETURN POLICY
If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque,Cash
LICENSES
Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS
BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED
Yes
PROJECT RATE
We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE
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