I had low water pressure in my basement shower so I called Mr. Rooter for help. Big mistake! Peter Borsuk charged me $200 to figure out what part was needed to fix the pressure issue. Then he wanted to charge me another $600 to actually fix it. Called another plumber and had it fixed for $300. Basically, he charged me $200 for nothing. Will never call Mr. Rooter for help again.

We had water back up into our basement. We called Mr. Rooter and Anthony came by within the hour to assess the situation. He snaked the drain outside and we were told our pipe had eroded due to it being made of clay - it was a very old pipe. He cleared the pipe for us and gave us a quote to dig and replace the pipe with a new, plastic one. We paid a small deposit and a few days later, after he had called around to make sure they could dig in that location, his crew of 2 men came and had everything done within 3 hours! I would definitely recommend calling Mr. Rooter. They were honest and got the job done in a very reliable and efficient manner.

my plumer Jay was quick and efficient. i would recommend him to anyone. they came out on a saturday, no other company could offer me service at the time. price was comparable. thank you for your service.

Bruce was very accommodating and did his best in order to help me fix my kitchen sink. At first he was only required to snake the drain pipes but he discovered corroded pipes and gave me my options. Once i had decided to chose to replace my pipes he drove all the way to the dealer and came back and finished the job in an hour. On top of that he was required to travel in and out of my apartment building due to a series of unfortunate events when it was -13. So good!

I had two issues to be resolved: a completely blocked bathroom sink, and rebuilding of toilet flushing mechanism in a second bathroom. Bruce from Mr. Rooter was excellent. He got right to work, he explained everything he was going to do, the pricing associated, and worked efficiently. He then went through all the repairs, and gave me some tips to prevent in the future, and also on using the Mr Rooter natural drain product (which I also purchased). Highly recommended. Bruce was great.

We were in need of a plumber on Dec 5 with a leak in the plumbing for the bathtub faucet so I made a call to Mr. Rooter and they sent out a service plumber to assess our problem. The person they sent was Bruce who gave us a good explanation as to what would be needed to resolve our problem and what the cost would be. Bruce was very professional, friendly and very meticulous preforming the job.
Thanks again Bruce.
Doug & Gail from Scarborough

During a shower restoration, a tile and grout worker poured grout and caulking into our master bathroom toilet, resulting in a solidly plugged toilet. After attempting to plunge the toilet, unsuccessfully, I knew that the matter required professional escalation. I called Mr. Rooter and Bruce was dispatched to our home. Bruce immediately assessed the matter and ascertained the toilet was plugged solid with hardened grout! After applying a snake, the hardened caulking/grout was successfully dislodged and the toiled returned to proper functionality.

Came with $300 estimate, that was right estimate and it is right estimate. Charged $885 for nothing and was eyeing at $2,000 to finish job which is actually $300.
He sold membership for three years. Then he cut the wall and quoted $90.
Then he doubled $90 and also $670 for cutting drywall.
Cutting drywall was a small job but was about to bill almost $1,000. All the work he did was just billing and doing nothing. At the end he left the job uncompleted.
We got no receipt for the payment which he charged from my VISA card.

Chris Cochrane did a great job of clearing the drainage. He was diligent, thorough, courteous and knowledgeable. We were happy with the outcome and would gladly recommend him to anyone.

Using a special camera Christopher carried out an evaluation on our exterior catch basin pipe and main drain pipe inside our newly purchased home. He was pleasant and knowledgeable providing me with great insight on how to better protect our investment.