Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Molly Maid

House & Apartment Cleaning
4545 Kingsway, Suite 220 Burnaby BC V5H 2A7
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

27%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Molly Maid

Average customer rating:
3.6 10 (18 reviews)

Sort by

sharee from Abbotsford
sharee from Abbotsford
1 review Abbotsford, BC
0/10

Molly Maid

Molly maid in abbotsford is the most dishonest company I have ever met. Repeatedly they were dishonest and they took some of my own cleaning supplies as well. Plus I would come back and they would are supposed to stay for 2 hours and they would leave early and still bill for 2.

2 of 2 people found this review helpful.
Was this review helpful?
B from Vancouver
B from Vancouver
1 review Vancouver, BC
1/10

Move out cleaning

Paid Molly Maid $100/hr to clean up a small 460 sf studio apartment abandoned by my tenant. They cleaned the kitchen cabinets but neglected the sink which had stains all over it. They cleaned the bathroom but left out the exhaust fan which had lint falling/dangling from it. They left the patio untouched which clearly was strewn with garbage and worst of all, the cleaners left all the garbage from their cleaning by my front door, which had rotten food stuff leaking onto the floor and stinking up the apartment.
Called them about these items, they apologized for the stuff they neglected cleaning but said they don't take out garbage. They'd charge me extra to come back to pick up their garbage and clean up the mess left by the garbage.
At $100/hr, I don't expect to have to pick up after them. I wouldn't recommend them to anyone. Better to stick to independent cleaners at way more reasonable price (~$25-$40/hr).

4 of 4 people found this review helpful.
Was this review helpful?
Margot from Vancouver
Margot from Vancouver
3 reviews Vancouver, BC

First Review

10/10

Move in clean

I purchased a new home and had Molly maids come in to clean before I moved everything in. They did a great job and listened to what I needed done.

1 of 1 people found this review helpful.
Was this review helpful?
Nick from Burnaby
Nick from Burnaby
1 review Burnaby, BC
0/10

Aweful People

Dirty, lazy, and unhelpful is how I would describe my experience with Molly Maid. When I tried to get my money back I was met with an attitude of negitivity. I guess once they had my money it doesnt matter what they do

1 of 1 people found this review helpful.
Was this review helpful?
Biao from Vancouver
Biao from Vancouver
3 reviews Vancouver, BC
8/10

House Cleaning

Great service. Helpful and kind staff and prompt service. Cleaners were professional and courteous. I would definitely hire them again because of their attention to detail. Great value for money.

Was this review helpful?
Kevin in North Vancouver
Kevin in North Vancouver
11 reviews North Vancouver, BC
9/10

House Cleaning

I need to have my appartement cleaned for when my family was coming over. I called Molly Maids, and they came soon after. The women that came were very efficient, however it was a little pricey. But, I would recommend the service.

Was this review helpful?
Becca in Vancouver
Becca in Vancouver
7 reviews VANCOUVER, BC
6/10

House cleaning

I needed my place cleaned so I called Molly Maids. Two girls came and they were quite efficient as they finished my unit in good time. They were both cheerful and respectful of my belongings. Everything looked quite clean afterwards and they cleaned up after themselves as well. Quite satisfied with the service but is a little pricey.

Was this review helpful?
Maria in Vancouver
Maria in Vancouver
8 reviews VANCOUVER, BC
8/10

House cleaning

We have a rental property that we needed to get cleaned ASAP as we had new tenants moving in the next day. They were able to accommodate our tight schedule with no problem. They did a decent job, it wasn't spotless, but it was good enough considering how big the place was and our time crunch.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for House & Apartment Cleaning pros in Burnaby?