Hardwood floor installation, sand and stain
In 2012 I hired Rick to install and stain my hardwood floor. First Rick sounded a nice contractor saying he is doing the job. After he got the deposit, he show up with a three young people (one of them his son) instructing them how to do the job. When I checked the job the young people were doing, I was surprised to find out lots of problems like: no waxed paper, over 13 inches between nails, no visual checking of defect material, big gaps between hardwood and stairs, more than 3/8 of inch level difference between hardwood and stairs nosing. I called Rick a few times and he showed up after a few days. Rick noticed the bad job, and , when he realized got more money from deposit than the job done, he walked away from job without finishing the installation.
- Approximate cost of services:
- $8,000.00
- What could this company do to improve their services?
- To keep their word and have a qualified installation training
- Any advice to offer fellow homeowners facing a similar project?
- Do not pay any money up front. Make sure the person who close the deal, is the same who does the job
- Company Response
As a matter of fact, deposit was 2500 hundred dollars and we actually did more work than the amount collected...All people have to do is read your review of the home builder, and they will come to realize that you were impossible to work with...we actually walked of the job... costing my company time and money !!!