- Approximate cost of services:
- $1,850.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Relocated and installed new gas water heater.
Install tankless water heater in condo
Thank You Nancy for your kind words. You are a pleasure to deal with and are pleased to hear you are happy with your new system.
Replace older boiler with new high efficiency boiler in century home
Thank you Dee for your confidence in selecting Mckinnon, notwithstanding your initial apprehension after reading some of the negative reviews of our company.
We understand that homeowners have choices and through their due diligence, conclude that we do our best to provide honest advice, competitive pricing and strive to achieve our goal to provide excellent workmanship and customer service.
Thank you for the review and we appreciate your business. It is unfortunate that the previous contractor left you without heat for so long, damaged your high velocity air handler and would not admit nor compensate you for this damage. Unfortunately, contractors with such poor ethics "spoil the apple cart" and leave consumers like yourself with a negative attitude towards contractors who work in your home with pride. We are pleased to hear you have a renewed faith.
Great until something goes wrong
Thanks Alia for the review. We last attended at your home on July 27th and at no charge (despite the 1 year labour warranty had expired) performed a service call to address the issue of poor cooling. During that call, our service technician noted on the work order that if the system continued to not cool well, he recommended that we reclaim the refrigerant, flush and vacuum the system and then add the refrigerant to see if that would help. To date, we have not heard anything back from you. If there is an issue, we would be pleased to address it.
We would also like to note that when we quoted you, we provided an opinion that replacing your central air conditioning system with another one would not be advisable as you felt the system did not perform to your expectations and noted that your home does not have a second floor return air. This was our rationale to recommended a ductless system.
We cannot assist you if you do not communicate to us there is still an issue. Please contact our office to discuss and we would be pleased to help resolve the issue.
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